{"id":2169964,"url":"https://alion.io/job/memorial-health-manager-performance-improvement","title":"Manager, Performance Improvement","company":{"id":2477705,"name":"Memorial Health","domain":"memorial.health","url":"https://alion.io/company/memorial-health","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5578},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-18T09:54:04Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Focused on the Future of Care\nWe're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.\nPosition Type:\nOn-siteJob Description Summary:\nThis role leads Memorial Health’s Lean Six Sigma program and manages colleagues who provide performance improvement support across Memorial Health. Responsible for embedding Lean Six Sigma principles into daily operations, ensuring system-wide alignment of improvement initiatives with strategic priorities, and developing people and processes to achieve sustained results. The Manager partners with executives, physicians, and leaders across all affiliates to drive enterprise-wide quality and operational excellence.Job Description:\nQualifications:\nEducation:\nMaster’s degree in an applicable discipline (Nursing, Business, Management Engineering, Industrial Engineering, or Organizational Behavior) or related field required. \nLicensure/Certification/Registry:\nAmerican Society of Quality (ASQ) Six Sigma Black Belt certification required.\nMaster Black Belt certification preferred.\nExperience:\nMinimum of 5 years of performance/operations improvement experience required utilizing LEAN/DMAIC methodology\nMinimum of two (2) years of previous supervisory/management experience is required\nDemonstrated success implementing Lean Six Sigma at the organizational or system level.\nDemonstrated experience working effectively with physicians and operational leaders in a complex healthcare environment\nExperience with accreditation and regulatory standards (e.g., Joint Commission, CMS, Malcolm Baldrige National Quality Award Health Care criteria) preferred\nOther Knowledge/Skills/Abilities:\nStrong ability to coach and mentor Green Belts, Black Belts, and colleagues at all levels\nAdvanced skills in project management, change management, and facilitation\nAchievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals, or redefining the nature of the standards themselves (innovation).\nAnalytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different feature or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships\nCollaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.\nCommunication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.\nInitiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions.\nProcess and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.\nTeam Leadership: Ability to lead groups of people toward shared visions and goals, from forming a team that possesses balanced capabilities, to setting its mission, values and norms, and holding colleagues accountable individually and as a group for results.\nResponsibilities:\nLeadership & Program ManagementCollaborate with System Director on the design, implementation, and sustainability of the Lean Six Sigma program across Memorial Health.Partner with system and affiliate leadership to prioritize and resource enterprise initiatives aligned with strategy.\nProvide oversight and monitoring of the system wide Lean Six Sigma project portfolio\n\nPeople LeadershipRecruit, supervise, and develop colleagues providing PI support across all affiliates.\nProvide coaching, mentoring, and professional development opportunities for PI colleagues, Green Belts, and Black Belts.\nConduct annual evaluations, succession planning, and workforce development strategies for the PI function.\n\nPerformance Improvement & ConsultingLead or oversee high-impact, system-wide projects to improve quality, patient safety, efficiency, and financial performance.\nServe as trusted advisor to executives, leaders, and physicians, providing expert consultation and facilitation.\nSupport leaders in scoping and resourcing improvement opportunities.\n\nEducation & Capability BuildingOversee and contribute to the design and delivery of Lean Six Sigma training for all levels.\nEnsure rigor and consistency of PI education across Memorial Health.\nBuild a culture of continuous improvement through training, coaching, and knowledge transfer.\n\nMetrics, Reporting & AccountabilityDevelop, maintain, and monitor system-wide dashboards and reporting for improvement initiatives.\nTrack and communicate progress against organizational policies.Ensure accountability for outcomes and sustainability of improvements.\n\nProfessional Development & EngagementMaintain professional certification and growth through continuing education, seminars, workshops, and professional affiliations\nRepresent Memorial Health in professional forums and community organizations to share best practices and elevate the organization’s profile.\n\nPerforms other related work as required or requested.\nPay Transparency\n$43.66 - $69.85Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/\nIf you require a reasonable accommodation to complete this application or participate in the hiring process, please contact . 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