{"id":3463624,"url":"https://alion.io/job/memorial-health-security-systems-technician-2","title":"Security Systems Technician","company":{"id":2475033,"name":"Memorial Health","domain":"memorialohio.com","url":"https://alion.io/company/memorialohio","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":91,"open_postings":24,"ghost_share":0,"stale_share":0.542,"repost_share":0.042,"time_to_fill_p50_days":21,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sterling, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Intercom","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-10-28T18:32:28Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-05T09:34:10Z","board_verified":false,"closed_at":"2026-11-05T09:34:10Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Security Systems Technician - Data Center Security Operations\nSalary Range: $95,000\nEmployer: Securitas\nEmbedded Client: Data Center Portfolio\nLocation: Hybrid - Virginia, with three days per week expected on site and travel to assigned data center locations throughout Virginia and the Eastern Region as required.\nPOSITION SUMMARY\nThe Security Systems Technician is a hands-on technical resource supporting electronic physical security systems across the data center portfolio. The position administers, troubleshoots, maintains, and improves enterprise access control, video management, intrusion detection, intercom, locking, security-network, and related infrastructure. The role reports to the Global Program Manager, Security Design and Integration; provides advanced technical escalation; coordinates service-ticket execution; validates vendor workmanship; supports the Senior Project Manager with security design and project delivery; and helps train peer technicians. This is a technical individual-contributor role with no direct reports; it does not own project budgets, schedules, personnel management, or formal stakeholder governance.\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nSystems Administration and Technical Support: Administer, inspect, diagnose, maintain, and perform authorized repairs or configuration changes for Lenel OnGuard, Milestone XProtect, associated servers, workstations, cameras, readers, controllers, intercoms, sensors, locks, alarm devices, and supporting network infrastructure.\nMonitor system health and service queues; independently resolve complex faults and provide complete diagnostics, logs, documentation, and recommended next actions when escalation is required.\nPerform approved software, firmware, configuration, database, and device updates in accordance with change-control, cybersecurity, and client standards.\nMaintain accurate inventories, configurations, drawings, credentials, service records, assignment instructions, and site documentation.\nProvide limited desktop and security-application support for the DSOC when directly related to security operations or system functionality; route general corporate IT issues to the appropriate support team.\nService Delivery and On-Call Escalation: Coordinate daily service tickets across the technical team, support regional work assignment, verify timely acknowledgement, and follow tickets through accurate resolution within applicable KPIs and SLAs.\nServe as the escalation point for urgent and after-hours issues and participate equitably in the established after-hours support rotation.\nCommunicate incident status, risk, workaround, restoration, and follow-up actions clearly to client stakeholders, employer leadership, vendors, and support teams.\nMaintain accurate technical coverage information, on-call calendar entries, and authorized system-access records; conduct or support quarterly access reviews.\nProject, Design, and Vendor Quality Support: Provide technical support to the Senior Project Manager for planned after-hours work, commissioning, cutovers, expansions, decommissions, and redundancy initiatives; project governance, schedules, budgets, and stakeholder management remain with the Senior Project Manager.\nConduct kickoff and quality-assurance site walks with integrators; inspect installations against approved drawings, standards, labeling, workmanship, and acceptance criteria.\nSupport development and technical review of CCTV, access-control, and security-cabling designs under the direction of the Global Program Manager, Security Design and Integration, and in coordination with the Senior Project Manager and applicable design authority.\nSupport security-network planning, installation, configuration, troubleshooting, and documentation in coordination with the responsible network team; follow approved architecture, cybersecurity, and change-control standards.\nVerify and document installed equipment and capabilities before operational acceptance; identify deficiencies and track corrective actions to closure.\nTechnical Coordination and Training: Serve as a senior technical escalation and coordination resource for peer technicians without people-management or supervisory authority.\nCreate and maintain troubleshooting guides, system standards, onboarding materials, and knowledge articles.\nDeliver onboarding and hands-on technical training, including initial shadowing and competency validation for newly assigned technicians.\nPromote consistent technical practices and collaborate with security operations, design, construction, network services, the DSOC, and integration partners.\nVirginia Work Model: Work a hybrid schedule with three days per week expected on site and travel to assigned Virginia and Eastern Region data center locations as operationally required.\nREQUIRED QUALIFICATIONS\nAt least five years of progressively responsible electronic security systems experience, including at least two years supporting complex, enterprise, mission-critical, or data center environments.\nAdvanced working knowledge of enterprise access control and video management systems; hands-on Lenel OnGuard and Milestone XProtect experience strongly preferred.\nDemonstrated ability to troubleshoot across field devices, controllers, PoE networks, Windows endpoints and servers, virtual machines, databases, integrations, and client applications.\nWorking knowledge of TCP/IP, VLANs, PoE, switch-port requirements, Windows command-line tools, logs, services, Active Directory concepts, and basic SQL queries.\nExperience directing integrators or contractors, reviewing installation quality, reading drawings, and documenting deficiencies and acceptance results.\nStrong written and verbal communication, customer service, prioritization, and incident-management skills.\nAbility to pass legally permissible screening and client-access requirements and to obtain or maintain any electronic-security registration or license required at assigned work locations, including applicable Virginia requirements.\nAbility to participate in an after-hours support rotation, adjust hours for critical work, and travel regionally as operationally required.\nAbility to work a hybrid schedule with three days per week expected on site in Virginia.\nPREFERRED CERTIFICATIONS / DEVELOPMENT PATH\nLenel Certified Professional (LCP), or the ability to obtain the certification within an employer-defined period after hire.\nLenel Advanced Professional; Milestone Certified Integration Technician or comparable Milestone credential; manufacturer training in enterprise video, access control, networking, or life-safety system interfaces.","description_format":"text","description_chars":6641,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Urgent & Emergency Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-29T14:41:53Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/memorial-health-security-systems-technician-2","json_url":"https://alion.io/job/memorial-health-security-systems-technician-2.json","meta":{"generated_at":"2026-11-05T22:38:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3546,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2475033},"rest":"https://alion.io/mcp/rest/get_company?id=2475033"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmemorial-health-security-systems-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmemorial-health-security-systems-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmemorial-health-security-systems-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/memorial-health-security-systems-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmemorial-health-security-systems-technician-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3463624}},{"tool":"search_jobs","arguments":{"company":"memorialohio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3463624},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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