{"id":2466786,"url":"https://alion.io/job/menaalliances-account-manager","title":"Account Manager","company":{"id":4423839,"name":"Menaalliances","domain":"menaalliances.com","url":"https://alion.io/company/menaalliances","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":87000,"period":"year","method":"global_role_seniority_cell","sample_n":2292},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T18:50:06Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T22:42:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This is a remote position.\nA leading company in the financial technology (Fin-tech) sector is looking for an Account Manager to join their team. This person will play a crucial role in guiding new users through the onboarding process, answering their questions, and providing exceptional customer support. Also, the Account Manager will liaise with the product development team to address any user queries regarding the company's products, ensuring a smooth and satisfactory experience for our customers.\nKey Responsibilities:\nOnboarding Assistance: Guide new users through the registration process and assist them in paying the joining fee.\nCustomer Support: Serve as the main point of contact for customer support, answering questions and resolving issues during the onboarding process.\nProduct Liaison: Work closely with the product development team to address user questions and feedback about our products.\n Account Management: Act as a dedicated account manager, providing personalized care and support to meet customer needs and queries.\nRequirements\nMinimum of 2 years in customer service.\nPreferable experience in banking or modern fintech companies.\nBasic knowledge of cryptocurrency.\nStrong understanding of customer service ethics.\nProven experience as a dedicated account manager, providing tailored support and care to customers.\nAdvanced level of English proficiency.\nStrong communication and interpersonal skills.\nAbility to work independently in a remote environment.\nExcellent problem-solving skills and attention to detail.\nBenefits\nCompetitive salary within the fin-tech industry.\nOpportunities for professional growth and development in a dynamic and innovative industry.","description_format":"text","description_chars":1692,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T18:50:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-14T01:53:30Z"},"pay":null,"html_url":"https://alion.io/job/menaalliances-account-manager","json_url":"https://alion.io/job/menaalliances-account-manager.json","meta":{"generated_at":"2026-10-14T01:53:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2791,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423839},"rest":"https://alion.io/mcp/rest/get_company?id=4423839"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmenaalliances-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmenaalliances-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmenaalliances-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/menaalliances-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmenaalliances-account-manager"}]}