{"id":2466914,"url":"https://alion.io/job/menaalliances-senior-technical-program-manager-entitlement-experience","title":"Senior Technical Program Manager ( Entitlement Experience)","company":{"id":4423839,"name":"Menaalliances","domain":"menaalliances.com","url":"https://alion.io/company/menaalliances","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":175000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-10-13T18:50:06Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T07:39:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role:\nThe Senior Technical Program Manager (TPM) for the Entitlement Experience team will lead transformative initiatives to expand the streaming platform’s offer selection globally and improve customer sign-up and retention processes. You will drive key technical projects that impact engineering, product, and UX teams to deliver new capabilities and enhance the user experience.\nWhat You Will Do:\nYou will lead program management for key engineering initiatives, working closely with stakeholders across engineering, product, and UX teams. You'll drive complex and ambiguous technical projects, ensuring alignment and timely delivery. Additionally, you will own key engineering goals for the Entitlement Experience, focusing on improving the user experience, accelerating feature launches, and enhancing availability and resiliency. You’ll collaborate with cross-functional teams to ensure smooth execution across the streaming platform.\nThe Entitlement Experience team manages the customer journey from purchase through to sign-up, checkout, and content access on the streaming platform.\nKey Responsibilities\nLead Critical Project Reviews (CPRs) for key engineering and business goals, involving engineering, product, UX, and business stakeholders.\nFacilitate roadmap reviews with engineering and product teams to ensure timely execution of initiatives.\nAuthor 2-pagers and 6-pagers to document and drive engineering transformation for the Entitlement Experience.\nReview, audit, and track progress on engineering goals and initiatives across teams.\nLead availability and infrastructure improvement campaigns for Entitlement Experience services.\nParticipate in roadmap planning for 12-month and 3-year plans, aligning teams on future priorities.\nRequirements\nBASIC QUALIFICATIONS:\nExperience managing programs across cross functional teams, building processes and coordinating release schedules\nExperience in technical program management working directly with software engineering teams\nExperience building and evaluating system-level technical design\nExperience developing and executing/delivering product and technical roadmaps\nExperience owning/driving roadmap strategy and definition\nExperience in system design\nPREFERRED QUALIFICATIONS:\nExperience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management\nExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership\nBenefits\nCompetitive Salary: Receive a salary package that reflects your experience, skills, and contributions.\nGlobal Experience: Work on projects with a worldwide reach, gaining exposure to diverse perspectives and a dynamic, international environment.\nInnovation-Driven Culture: Join a team that values creativity and continuous learning, pushing the boundaries of what’s possible in entertainment technology.\n Immigration Support: Enjoy comprehensive assistance for the immigration process, making your transition to the UK as smooth as possible.","description_format":"text","description_chars":3052,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T18:50:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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