{"id":1959090,"url":"https://alion.io/job/mendix-customer-stories-lead","title":"Customer Stories Lead","company":{"id":3741,"name":"Mendix","domain":"mendix.com","url":"https://alion.io/company/mendix","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":102500,"max":184500,"currency":"USD","period":"year","gross":null,"usd_annual":184500},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T12:32:51Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-17T06:26:36Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Customer Stories Lead\nLocation\nUnited States (Remote)\nAbout Siemens Digital Industries Software\nSiemens Digital Industries Software helps organizations of all sizes digitally transform using software, hardware, and services from the Siemens Xcelerator business platform. Our software enables companies to optimize their design, engineering, and manufacturing processes to turn today's ideas into the sustainable products of the future.\nPosition Overview\nSiemens Digital Industries Software is seeking a Customer Stories Lead to execute a customer storytelling and advocacy strategy developed in partnership with the Head of Customer Marketing. This role will own the day-to-day operation and activation of a high-impact customer stories program, transforming customer successes into compelling narratives that strengthen the Siemens brand, accelerate sales, support product marketing, and cultivate customer advocates.\nWorking closely with Growth leadership, the Customer Stories Lead will translate strategic priorities into a scalable customer proof engine that highlights measurable business outcomes and showcases the value of our solutions. The ideal candidate is an exceptional storyteller with strong customer empathy, commercial acumen, and the ability to translate complex technical capabilities into clear business value for enterprise audiences.\nKey Responsibilities\nExecute the Customer Storytelling Strategy\nPartner with the Head of Customer Marketing to operationalize the customer storytelling, advocacy, and reference strategy.\nOwn the end-to-end customer story pipeline, including customer identification, qualification, outreach, interviews, content development, approvals, publication, and activation.\nDevelop customer-friendly processes for participation, permissions, approvals, advocacy tracking, and ongoing reference management.\nIdentify and address story and reference gaps across industries, buyer personas, use cases, products, geographies, and sales segments.\nRecommend strategies to strengthen customer proof coverage in priority growth areas.\nCreate and Activate Exceptional Customer Stories\nLead customer discovery sessions, interviews, and narrative development efforts.\nHelp customers articulate their business challenges, implementation journeys, measurable outcomes, and future vision.\nTranslate complex platform, AI, automation, workflow, integration, data, and cloud capabilities into technically credible and commercially compelling stories.\nCreate and oversee a variety of customer assets, including:Case studies\nCustomer videos\nExecutive interviews\nSales presentations\nOne-pagers\nTestimonials\nKeynote content\nAward submissions\n\nCollaborate with Brand, Product Marketing, Communications, and Field teams to activate stories across:Marketing campaigns\nProduct launches\nDigital experiences\nSales plays\nIndustry events\nPublic relations initiatives\nSocial media programs\nExecutive communications\n\nSupport Sales and Customer Advocacy\nBuild and maintain a portfolio of referenceable customers in partnership with Sales, Account Management, and Revenue Operations teams.\nManage customer reference requests by identifying appropriate advocates and ensuring a positive experience for both customers and internal stakeholders.\nDevelop sales-ready customer proof points, making it easy for account teams to access relevant stories, metrics, quotes, and peer examples.\nPrepare customer advocates for:Webinars\nIndustry events\nExecutive briefings\nProspect conversations\nAnalyst engagements\nMedia opportunities\nOther strategic customer-facing activities\n\nQualifications\nRequired Experience\n7+ years of experience in Customer Marketing, Customer Advocacy, Content Strategy, Product Marketing, or a related field.\nDemonstrated experience developing customer stories for B2B SaaS, enterprise software, AI, automation, cloud, workflow, data, or technical platform solutions.\nProven ability to create compelling customer-facing content that drives engagement and business impact.\nExperience working directly with senior customer stakeholders and executive audiences.\nSkills & Competencies\nExceptional interviewing, writing, editing, and storytelling skills.\nStrong portfolio of customer success stories, case studies, executive content, videos, or integrated campaigns.\nAbility to uncover, quantify, and communicate customer business outcomes while maintaining technical accuracy and credibility.\nStrong cross-functional collaboration skills with experience partnering across Sales, Customer Success, Product Marketing, Field Marketing, Brand, PR, Legal, and Executive Leadership teams.\nExcellent program and project management skills, including stakeholder coordination, editorial planning, approvals management, production timelines, and content operations.\nSound judgment regarding customer confidentiality, consent management, legal review processes, and responsible use of customer data and claims.\nWhy Join Siemens?\nThis is an opportunity to shape how Siemens tells its most important customer success stories and to build a world-class customer advocacy program that influences brand perception, pipeline growth, sales success, and customer loyalty. You will work across marketing, sales, and executive leadership teams to bring the voice of the customer to life at scale.\nEqual Employment Opportunity Statement\nSiemens is an Equal Opportunity Employer committed to building a diverse workforce that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.\nSalary Transparency Statement\nThe pay range for this position is $102,500 - $184,500 USD annually. The actual compensation offered will depend on factors such as relevant experience, skills, qualifications, geographic location, and business considerations.\nIn addition to base salary, Siemens offers a comprehensive benefits package that may include performance-based incentives, healthcare coverage, retirement savings programs, paid time off, and other employee benefits. Eligibility for specific programs may vary based on employment status and location.","description_format":"text","description_chars":6280,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Low-Code & No-Code Platforms"],"lifecycle":[{"event":"open","at":"2026-10-06T14:32:16Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.596,"p_room":1,"age_days":10,"expected_fill_days":50,"reasons":["conf:3","stale_co","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":184500,"is_top_pay":true},"html_url":"https://alion.io/job/mendix-customer-stories-lead","json_url":"https://alion.io/job/mendix-customer-stories-lead.json","meta":{"generated_at":"2026-10-17T09:12:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3741},"rest":"https://alion.io/mcp/rest/get_company?id=3741"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmendix-customer-stories-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmendix-customer-stories-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmendix-customer-stories-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mendix-customer-stories-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmendix-customer-stories-lead"}]}