{"id":1913846,"url":"https://alion.io/job/mental-health-association-program-supervisor-2","title":"Program Supervisor","company":{"id":8532,"name":"Mental Health Association","domain":"mhawma.org","url":"https://alion.io/company/mhawma","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":78,"open_postings":30,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Longmeadow, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52000,"max":54000,"currency":"USD","period":"year","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T15:36:27Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T09:17:35Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Position Summary\nThe Residential Program Supervisor provides leadership and support to residential staff to empower participants in achieving optimal independence and community integration. Utilize a strength-based approach to foster staff growth and participant opportunity. Model and promote person-centered planning through positive interactions with participants. Train, guide, and support staff to ensure effective service delivery. Oversee program operations by monitoring interactions, documentation, feedback, and data to maintain compliance with Federal, State, and Mental Health Association policies and regulations.\nPay Rate:$52,000 - $54,000 annually\n Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required\nKey Responsibilities\nDirectly supervise, train, and support residential staff to promote autonomy and ensure compliance with all policies.\nAssist staff in engaging residents in daily living activities and monitor participant well-being.\nConduct regular supervision and staff meetings; monitor attendance, compliance, and document outcomes.\nOversee program documentation and ensure compliance with regulations; manage records and reports.\nRespond promptly to medical and psychiatric emergencies; notify leadership within required timelines.\nCoordinate communication among nursing, DDS, clinical teams, families, and external providers.\nManage program timesheets, reports, and participate in on-call rotation; document actions accordingly.\nCollaborate with Human Resources for hiring, scheduling, and maintaining adequate staffing.\nManage program budgets, ensuring adherence to agency and participant funds protocols.\nGuide staff in participant support including advocacy, self-advocacy training, medical coordination, and crisis prevention.\nMonitor medication administration and ensure compliance with MAP standards; facilitate annual training on human rights and fire safety.\nPromote a safe workplace by identifying hazards, reporting accidents, and fostering a positive, collaborative team environment.\nAbout Integration & Community Living (ICL)\nThe Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA supports individuals in transitioning from institutional settings into homes where they can build skills, make choices, and actively participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and meaningful community connections.\nEqual Opportunity Statement\nThe Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nRequirements\nValid driver’s license, reliable and insured vehicle, and acceptable driving record required.\nHigh school diploma or GED required; college degree in human services or related field preferred.\nAt least 2 years of relevant experience, preferably with individuals with mental health, intellectual and developmental disabilities, or autism.\nAbility to work independently and in a team; strong organizational and time management skills.\nEffective communication skills (oral, written, and basic computer proficiency).\nMust be MAP, CPR, and First Aid certified and maintain certifications.\nStrong interpersonal skills with patience, adaptability, and compassion.\nMust be at least 21 years of age.\nBenefits\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (403B, IRA)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nLong Term Disability\n$20 an hour","description_format":"text","description_chars":3918,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Disability Support Services","Patient Advocacy & Disease Charities"],"lifecycle":[{"event":"open","at":"2026-10-05T15:36:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":77500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.584,"p_room":1,"age_days":8,"expected_fill_days":33,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/mental-health-association-program-supervisor-2","json_url":"https://alion.io/job/mental-health-association-program-supervisor-2.json","meta":{"generated_at":"2026-10-14T12:30:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15278,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8532},"rest":"https://alion.io/mcp/rest/get_company?id=8532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmental-health-association-program-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmental-health-association-program-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmental-health-association-program-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mental-health-association-program-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmental-health-association-program-supervisor-2"}]}