{"id":476175,"url":"https://alion.io/job/mentimeter-account-manager-dach-enterprise","title":"Account Manager - DACH Enterprise","company":{"id":17055,"name":"Mentimeter","domain":"mentimeter.com","url":"https://alion.io/company/mentimeter","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":100000,"currency":"EUR","period":"year","gross":null,"usd_annual":114886},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Mixpanel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-04-24T10:10:17Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-09-23T21:30:20Z","board_verified":true,"closed_at":null,"days_open":152,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":151},"description":"Mentimeter is an engagement tool with a clear goal in mind. To make every leader better. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable insights and impactful moments.\nWe truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.\nWe are now looking for an Account Manager for our DACH Enterprise customers - a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers.\nThis is a key role in one of Mentimeter’s most important markets. Your mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning renewals, building senior customer relationships, and turning customer insight into measurable revenue growth.\nThis is not a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong business case.\nYou will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take initiative, make smart prioritisation decisions and move opportunities forward will matter.\nWhy this role is exciting\nYou will join a global SaaS company with strong product adoption, an international team and a large existing customer base to grow from.\nIn this role, you will get to:\nOwn commercial growth across an existing Enterprise customer portfolio in the DACH market\nCombine strategic relationship-building with clear revenue ownership\nWork with customers across HR, L&D, Communications, Enablement and senior leadership\nBuild trust with complex Enterprise organizations and help them expand the value they get from Mentimeter\nShape how we scale customer expansion in one of our most important markets\nJoin a global, English-first company with strong product adoption and a highly international team\nHave real autonomy while being backed by a collaborative commercial organization\nWork from Berlin in an English-first, highly international environment\nWhat you will do\nAs Account Manager, DACH Enterprise, you will:\nTake full commercial ownership of our existing DACH Enterprise customer portfolio\nDrive revenue growth through expansion, upsell and cross-sell opportunities\nBuild and manage a strong pipeline of customer expansion opportunities\nOwn renewal processes and work proactively to protect revenue and prevent churn\nDevelop long-term, strategic relationships with senior stakeholders across customer organizations\nAct as a trusted commercial adviser by understanding customer goals, business needs and value drivers\nIdentify account growth potential by using customer insights, product usage data and commercial signals\nPrioritize accounts and opportunities based on revenue potential, risk and strategic value\nLead commercial conversations, negotiations and contract discussions with customers\nCreate fair, sustainable and value-driven agreements for both the customer and Mentimeter\nCollaborate closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams\nContribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market\nWhat success looks like\nYou will thrive in this role if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable revenue growth.\nSuccess in this role means that you:\nConsistently grow revenue across your existing customer portfolio\nBuild a healthy and predictable expansion pipeline\nForecast accurately and manage your opportunities with structure and discipline\nDevelop strong relationships with senior customer stakeholders\nUnderstand customer needs and translate them into clear commercial opportunities\nProactively identify churn risks and take action before they become renewal issues\nUse data and customer insight to make smart prioritization decisions\nBalance long-term relationship building with clear commercial outcomes\nCollaborate effectively across teams while still driving your own work forward\nThis is not a purely reactive account management role. We are looking for someone who actively creates opportunities, drives commercial momentum and takes ownership from insight to closed revenue.\nYou will be supported by:\nStrong lead generation from our Marketing and Product teams\nSales Development Representatives who support lead qualification and opportunity creation\nCustomer Success Managers who partner closely with you on strategic accounts\nMarketing and Sales teams who support with account analysis, campaigns and commercial tactics\nA Sales Operations function to support process, data and systems\nProfessional tools and data sources, including Salesforce, Intercom, Mixpanel and Google Analytics to manage your pipeline, understand customer signals and identify expansion opportunities - making informed commercial decisions\nWhat we are looking for\nTo succeed in this role, we believe you bring:\nNative or professional fluency in German business language, as your primary focus will be the DACH market\nProfessional-level English, as Mentimeter is an English-first company and we sell globally\nPrevious B2B SaaS sales experience, ideally at least 3+ years or equivalent depth in a complex commercial environment having worked with account management, expansion sales, customer growth or enterprise sales\nExperience owning commercial targets and driving revenue growth across an existing customer portfolio\nStrong pipeline management, forecasting and opportunity qualification skills\nThe ability to identify, create and close expansion opportunities with existing customers\nConfidence in leading commercial conversations with senior stakeholders\nStrong negotiation skills and an understanding of software contract terms and conditions\nThe ability to use data, customer insights and business signals to assess opportunities and make informed decisions\nA structured way of working, with the ability to manage many customers and opportunities in parallel\nStrong communication skills and the ability to clearly position Mentimeter against both direct and indirect competitors\nA proactive, high-energy working style with the ability to create momentum independently\nA genuine motivation to build long-term customer relationships while also driving clear commercial outcomes\nNice to have\nIt is a plus if you have:\nPrevious sales or account management experience from the German or broader DACH market\nExperience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech buyers\nExperience working with Enterprise customers and multi-stakeholder buying groups\nExperience managing renewals and expansion in a land-and-expand SaaS model\nA bachelor’s or master’s degree in any relevant field\nNot required\nAlthough this role is located in our Stockholm office, you are not required to speak Swedish. Mentimeter is an English-first organization, and our daily work is carried out in English.\nYou do not need people management experience. This is an individual contributor role with full commercial ownership.\nYou do not need to come from our exact domain, although it's a plus. What matters most is that you can learn our buyers’ world quickly, build credibility with Enterprise stakeholders and turn customer value into commercial growth.\nLocation (Onsite vs Hybrid)\nThis role is based at our Berlin office, where we work together onsite at least 3 days per week. We also offer flexibility to work from home up to two days per week.\nRecruitment process\nOur end-to-end recruitment process is designed to help us get to know your experience, skills and potential, while also giving you a clear understanding of the role, the team and Mentimeter.\nThe process includes:\nIntroduction interview\nPersonality and logical ability assessments\nBusiness case\nCompetence interview\nCulture interview\nReferences and offer\nCompensation model:\nAt Mentimeter, we believe in fair and transparent compensation that grows with you.\nWe strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork, and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers, contributes equally to our continued success.\nTo foster and emphasize this culture and way of working, we apply a non-commission-based salary model in our sales roles, which has proven to be very successful and appreciated across the team.\nThe salary range for this role is EUR 70 000 - 100 000 per year. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. \nWhere an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements.\nWe’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission.\nIn addition to your monthly salary, we offer a comprehensive benefits package-learn more about it here: https://www.mentimeter.com/benefits\nWhat Mentimeter can offer\n At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.\nAll of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page\nAI and Hiring at Mentimeter\nAt Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people.\nAI does not screen or decide on candidates.\n There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person.\nHiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking.\nAI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.\nCulture at Mentimeter\n At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organ...","description_format":"text","description_chars":12471,"description_truncated":true,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Sweden","iso":"SE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-06T14:46:54Z"}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.677,"p_room":0.28,"age_days":151,"expected_fill_days":74,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":114886,"is_top_pay":true},"html_url":"https://alion.io/job/mentimeter-account-manager-dach-enterprise","json_url":"https://alion.io/job/mentimeter-account-manager-dach-enterprise.json","meta":{"generated_at":"2026-09-23T23:19:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}