{"id":1272242,"url":"https://alion.io/job/mento-coach-development-manager","title":"Coach Development Manager","company":{"id":2279779,"name":"Mento","domain":"mento.co","url":"https://alion.io/company/mento-co","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"D","score":49,"open_postings":28,"ghost_share":0.857,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":219000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":283},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"OpenAI","optional":false},{"name":"Vercel","optional":false}],"status":"live","first_seen_at":"2026-08-21T23:13:10Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-09-28T14:12:36Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":37},"description":"About Mento\nMento is a performance coaching platform on a mission to increase human potential at global scale and help people - and companies - grow.\nWe believe coaching is one of the most powerful ways to unlock meaningful professional growth. We also believe the future of coaching is human + AI: deeply human where trust, judgment, and connection matter most, and intelligently augmented where technology can make coaching more measurable, actionable, and scalable.\nMento pairs leaders with top operators in their field for 1:1 coaching and mentorship, supported by Moments, our AI intelligence layer that turns coaching into real-time insight.\nOur customers include Anthropic, OpenAI, Vercel, 1Password, Brex, Whatnot, Gusto, and Hims & Hers. We’re backed by leading investors including Slow Ventures, M13, and Twelve Below.\nAbout the Role\nWe’re looking for a Coach Development Manager to support our work turning world-class operators into some of the best coaches in the world.\nYou’ll lead critical parts of how Mento selects, trains, assesses, and develops coaches, from Coaching 101 through their ongoing development at Mento. You’ll facilitate training, evaluate coaching quality, give developmental feedback, and build systems that support great coaches in continuing to get better.\nYou’ll also take on a harder problem: how do we scale exceptional coach development without diluting what makes it exceptional?\nYou’ll partner closely with our Head of Coaching to translate Mento’s methodology and quality standards into a coach-development system that can grow with us. That means evolving our coach trainings and continually identifying what requires expert human judgment and what can be taught, systematized, or made asynchronous.\nThis is a role for someone who loves the craft of coaching, loves developing other coaches, loves facilitation, and gets excited about building the system behind both.\nWhat You’ll Do\nDevelop exceptional coaches\nFacilitate Mento training programs, initially alongside our Head of Coaching and independently as you develop mastery.\n\nConduct and aggregate training and quality reviews, identifying individual development needs and patterns across our coach population.\n\nSupport ongoing coach development through practice, feedback, mentor coaching, and programming.\n\nSupport coaches in developing within a shared Mento standard while preserving the experience, perspective, and style that makes each coach valuable.\n\nTurn recurring developmental needs into tools, resources, and learning experiences that can support coaches at scale.\n\nSelect and assess Mento coaches\nInterview and assess prospective Mento coaches, evaluating candidates against Mento’s coaching standards.\n\nIdentify quality and performance patterns and translate them into meaningful developmental feedback.\n\nCodify what we learn about successful Mento coaches so our selection and assessment systems become stronger as we grow.\n\nScale Coach Training Programs\nPartner with the Head of Coaching to evolve coach trainings for scale.\n\nBuild and test the systems, materials, and experiences needed to make the scaled model work.\n\nIncrease training capacity without losing the rigor or quality of the experience.\n\nCodify our facilitator-development approach into a repeatable Train-the-Trainer playbook.\n\nBuild the coach-development journey\nBring & continually improve Mento’s coach-development architecture to life across the coach lifecycle.\n\nBuild the application of a first-year development pathway that extends beyond initial coach training into ongoing practice, feedback, programming, and growth.\n\nSupport the Head of Coaching in building a coach’s first year at Mento into an integrated ICF coach-specific training experience.\n\nSupport Mento’s ICF accreditation requirements and the ongoing evolution of our accredited training.\n\nCodify and build for scale\nCapture and codify the methodology, judgment, and practices behind how Mento recruits, trains, assesses, and develops coaches.\n\nTurn repeatable practices into clear frameworks, tools, playbooks, and learning experiences.\n\nDistinguish what requires expert human judgment from what can be taught, systematized, automated, or made asynchronous.\n\nTest and iterate those systems to make sure scale improves efficiency without lowering the quality bar.\n\nBuild the Coaching community\nShape and own coach programming as a component of the coach lifecycle journey and community building.\n\nPartner with the Head of Coaching to translate relevant partner context into useful guidance for coaches.\n\nStay close to what coaches are experiencing and surface patterns, needs, and opportunities that should inform how we develop and support them.\n\nWho We’re Looking For\nYou’re an experienced and certified coach who gets as much satisfaction from developing other coaches as you do from coaching yourself.\nYou have the credibility to work with experienced operators and coaches, but you’re also a builder. You can walk into something that works, understand why it works, and help make it repeatable and scalable without sanding off what makes it special.\nYou bring:\nAn active ICF ACC credential.\n\n7-10+ years of professional experience, including meaningful coaching experience.\n\nExperience training, developing, supervising, or mentor coaching other coaches.\n\nStrong facilitation experience with both small and larger groups.\n\nExperience working inside a startup, technology company, or similarly fast-moving environment.\n\nStrong judgment about what constitutes excellent coaching and the ability to articulate why.\n\nThe ability to distinguish individual coaching style from coaching quality.\n\nSkill in giving clear, specific developmental feedback to experienced professionals.\n\nAn eye for patterns. You can see what one coaching interaction might tell us about a larger developmental need.\n\nA builder’s instinct. When something works, you naturally want to understand it, capture it, simplify it, and figure out how it scales.\n\nAn ability to recognize where human judgment adds real value and where technology, process, or asynchronous learning can do the work.\n\nComfort building while the systems themselves are still evolving.\n\nA warm, direct, highly relational style that earns trust with experienced coaches.\n\nWhy Join Mento\nThis is an opportunity to play a key role in how Mento grows and supports its coach community. You’ll work closely with Coaching, Operations, and cross-functional teams who care deeply about helping people grow at work, and about building a company with trust, respect, curiosity, and care.\nAt Mento, we believe AI is transforming not only the tools we use, but how people collaborate, learn, and build together. Every team member is growing into a builder, cross-functional collaboration is central to how we work, and continuous learning is foundational to our culture.\nWe’re remote-first and believe in flexibility and autonomy.\nWe strongly believe diversity of experience, perspective, and background leads to a better environment for our team and a better product for our users. If you’re excited to help build the systems that support great coaching experiences at Mento, we’d love to meet you.\nOther benefits and perks include:\n Fully Remote - ability to work from anywhere with bi-annual team offsites\n Competitive salary and equity\n Medical, dental, vision, and a 401k plan\n Unlimited vacation (We actually mean this! it's important to keep yourself fresh)\n $500 home office stipend\n Access to your own Mento Coach","description_format":"text","description_chars":7507,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Equity","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Coaching & Mentoring"],"lifecycle":[{"event":"open","at":"2026-09-26T00:38:13Z"}],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.562,"p_room":0.75,"age_days":37,"expected_fill_days":43,"reasons":["conf:7","stale_co","win:late"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mento-coach-development-manager","json_url":"https://alion.io/job/mento-coach-development-manager.json","meta":{"generated_at":"2026-09-28T23:36:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1279,"day_limit":5000,"remaining_today":3721,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}