{"id":1272246,"url":"https://alion.io/job/mento-coach-recruiter-operations-coordinator","title":"Coach Recruiter & Operations Coordinator","company":{"id":2279779,"name":"Mento","domain":"mento.co","url":"https://alion.io/company/mento-co","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"D","score":49,"open_postings":26,"ghost_share":0.846,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":195000,"period":"year","method":"role_country_seniority_unknown","sample_n":6679},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"OpenAI","optional":false},{"name":"Vercel","optional":false}],"status":"closed","first_seen_at":"2026-07-22T15:27:35Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-08T23:38:53Z","board_verified":false,"closed_at":"2026-10-08T23:38:53Z","days_open":78,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":77},"description":"About Mento\nMento is a performance coaching platform on a mission to increase human potential at global scale and help people - and companies - grow.\nWe believe coaching is one of the most powerful ways to unlock meaningful professional growth. We also believe the future of coaching is human + AI: deeply human where trust, judgment, and connection matter most, and intelligently augmented where technology can make coaching more measurable, actionable, and scalable.\nMento pairs leaders with top operators in their field for 1:1 coaching and mentorship, supported by Moments, our AI intelligence layer that turns coaching into real-time insight.\nOur customers include Anthropic, OpenAI, Vercel, 1Password, Brex, Whatnot, Gusto, and Hims & Hers. We’re backed by leading investors including Slow Ventures, M13, and Twelve Below.\nAbout the Role\nWe're looking for a Coach Recruiter & Operations Coordinator to own, build and continuously improve the end-to-end systems, workflows, and operations that power Mento's coach community. We care deeply about coaches at Mento. Coaches are an extension of our team, and we invest deeply in our community to ensure that this is where they can continuously realize their coaching potential.\nAs our coach community scales, we need to evolve how we attract, hire, grow and retain the world’s top coaches.\nYou will take deeply human, relationship-driven processes and build new models for how we can make them more personalized and scalable without losing the care and judgment that create a high-quality coach experience. You will evaluate how the work is done today, identify where it can be improved, and build the systems that enable Mento to grow its coach community sustainably\nYou’ll partner cross-functionally to build an AI-first coach experience engine that maintains a high bar for quality and responds quickly to evolving member demand. This role is ideal for someone who enjoys balancing people, process, and technology. You thrive in a fast-moving environment, take full ownership, and are energized by leveraging AI, experimentation, relationship building, and creating better ways of working.\nKey Responsibilities:\nOwn and evolve coach recruiting\nManage the systems and daily momentum needed to scale a high-volume coach recruiting funnel, moving candidates from sourcing, referrals, and application review through interviewing, selection, and hiring.\n\nCreate a thoughtful candidate experience that reflects Mento’s culture and quality standards, and enables us to continue to attract top coaches.\n\nUse AI, automation and data tracking to improve and evolve every stage of the process.\n\nSet new coaches up for success from onboarding through activation\nManage the coach journey from offers through onboarding, training and coach readiness.\n\nEnsure new coaches have a clear, organized, and supportive path to activation.\n\nImprove onboarding and training workflows using AI, automation, templates, along with feedback and data analysis to identify gaps and recommend improvements.\n\nDrive ongoing coach operations\nOwn the day-to-day workflows that keep the coach community running effectively while maintaining high coach satisfaction.\n\nManage coach communications, operational requests, documentation, process updates, and recurring programs.\n\nIdentify trends, gaps, bottlenecks, and recurring issues across the coach lifecycle and develop practical and AI-first solutions.\n\nPartner cross-functionally to improve handoffs, clarify ownership, and ensure coaches receive timely support.\n\nHelp operationalize new coach programs, policies, tools, and product changes, using data and feedback to evaluate their effectiveness.\n\nBuild AI-first systems across the coach lifecycle\nUse AI to redesign recruiting and operational workflows while preserving strong human judgment and connection.\n\nBuild prompts, automations, frameworks, dashboards, and lightweight tools that reduce manual work and improve consistency.\n\nTest new approaches, measure their impact, gather feedback, and iterate based on quality, efficiency, and candidate and coach experience.\n\nWho You Are\nYou thrive with end-to-end ownership. You’re excited to own the strategy, execution, systems, experience, and outcomes of a process. You make progress through ambiguity, anticipate what needs to happen next, and drive work through completion.\nYou use AI to build and evolve systems. You have hands-on experience using AI and automation to redesign workflows, improve documentation and reporting, and create better experiences. You enjoy building practical first versions, learning from results, and turning successful approaches into scalable systems.\nYou balance strategy with hands-on execution. You’re equally comfortable conducting interviews, coordinating onboarding, responding to operational needs, building dashboards, and redesigning a workflow. You enjoy doing the work while also improving how the work gets done.\nYou create exceptional human experiences. You build trust quickly, communicate with warmth and clarity, and bring care and follow-through to every candidate and coach interaction.\nYou use data to drive action. You use reporting to identify gaps, prioritize improvements, and measure whether new approaches are working.\nYou care about coaching and human development. You’re motivated by Mento’s mission and excited to help build the coach community that creates meaningful growth for our members.\nWhy Join Mento\nThis is an opportunity to play a key role in how Mento grows and supports its coach community. You’ll work closely with Coaching, Operations, and cross-functional teams who care deeply about helping people grow at work, and about building a company with trust, respect, curiosity, and care.\nAt Mento, we believe AI is transforming not only the tools we use, but how people collaborate, learn, and build together. Every team member is growing into a builder, cross-functional collaboration is central to how we work, and continuous learning is foundational to our culture.\nWe’re remote-first and believe in flexibility and autonomy.\nWe strongly believe diversity of experience, perspective, and background leads to a better environment for our team and a better product for our users. If you’re excited to help build the systems that support great coaching experiences at Mento, we’d love to meet you.\nBenefits\n Fully Remote - ability to work from anywhere with bi-annual team offsites\n Competitive salary and equity\n Medical, dental, vision, and a 401k plan\n Unlimited vacation (We actually mean this! it's important to keep yourself fresh)\n $500 home office stipend\n Access to your own Mento Coach","description_format":"text","description_chars":6643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Equity","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Coaching & Mentoring"],"lifecycle":[{"event":"open","at":"2026-09-26T00:38:13Z"},{"event":"close","at":"2026-10-08T23:38:53Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/mento-coach-recruiter-operations-coordinator","json_url":"https://alion.io/job/mento-coach-recruiter-operations-coordinator.json","meta":{"generated_at":"2026-10-15T15:55:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24319,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2279779},"rest":"https://alion.io/mcp/rest/get_company?id=2279779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmento-coach-recruiter-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmento-coach-recruiter-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmento-coach-recruiter-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mento-coach-recruiter-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmento-coach-recruiter-operations-coordinator"}]}