{"id":2490238,"url":"https://alion.io/job/mentortg-utilities-supervisor-2nd-shift-mentor-technical-group","title":"Utilities Supervisor (2nd shift) - Mentor Technical Group","company":{"id":4419245,"name":"Mentor Technical Group","domain":"mentortg.com","url":"https://alion.io/company/mentortg","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vega Baja, Puerto Rico"],"countries":["PR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":136000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7932},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T01:54:03Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T18:15:00Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada and South America.\nResponsabilidades:\nDirect supervision and coordination of assigned utilities operators, installers, and mechanics guaranteeing reliable, top quality service during the execution of the following activities that may include but are not limited to the operation of: steam units, potable and purified water systems, chilled water systems, compressed air systems.\nMonitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.\nMonitor employees' work levels and review work performance.\nCounsel employees about work-related issues and assist employees to correct job-skill deficiencies.\nRequisition materials and supplies, such as tools, equipment, and replacement parts.\nInterpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers.\nConduct or arrange for workers training in safety, repair, and maintenance techniques, operational procedures, or equipment use.\nEnsure the recordkeeping of documentation of client’s utilities equipment operations parameters are met.\nEnsure that the utilities equipment have the necessary operating procedures according to the manufacturers operation manual and/or recommendations\nProvide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.\nExhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.\nManage technical issues/problems appropriately and efficiently.\nGuarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.\nIssue Performance Review Report to employees under his/her supervision\nCreate/develop customer relations and new business opportunities. Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent MTG at all levels and places.\nAlerts management when problems are identified and make recommendations for improvements.\nMust be a team player committed to developing and working in a quality environment.\nComplies with MENTOR’s administrative requirements timely and consistently in areas such as: weekly reports, updating of CV’s, yearly updates of medical/training records, attendance to work, etc.\nAttend Project Leaders/Managers meeting, as part of job position strategic commitments, and follow-up on action items discussed.\nMinimum Requirements:\nBachelor’s degree in a Science or Engineering discipline; MBA, MS or ME preferred.\nAt least eight (8) years of experience in plant utilities operations related fields within the regulated industry (Pharmaceutical, Biotechnology, Medical Device, Food and Beverage, and Healthcare) with thorough working knowledge of cGMPs.\nAt least three (3) years of experience leading teams.\nStrong knowledge of CMMS systems and related systems/software.\nStrong knowledge of work management processes, labor estimating, resource balancing, etc.\nGood working knowledge of utilities/facilities equipment and O&M requirements.\nStrong understanding of proper OSHA safety practices and procedures.\nGood organization skills.\nTechnical writing ability.\nStrong oral and written communications skills. \nKnowledge of the purchase order system and requisition procedures. \nMust be flexible and responsive to the needs of the business.\nMust have the ability to overcome obstacles and have the organizational skills necessary to complete assignments in a timely manner.\nDemonstrated ability to be proactive in problem solving and to lead the resolution of equipment problems. \nMentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.\n Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by 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