{"id":3483492,"url":"https://alion.io/job/merative-principle-sre","title":"Principle SRE","company":{"id":1963999,"name":"Merative","domain":"merative.com","url":"https://alion.io/company/merative","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada","United States"],"countries":["CA","US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":174688,"max":262032,"currency":"USD","period":"year","gross":null,"usd_annual":262032},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Bash","optional":false},{"name":"Bicep","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Service Mesh","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"DICOM","optional":true},{"name":"HIPAA","optional":true},{"name":"HL7","optional":true},{"name":"IEC 62304","optional":true},{"name":"ISO 13485","optional":true},{"name":"Istio","optional":true},{"name":"Machine Learning","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-29T20:54:47Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T14:44:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Merge posting Verbiage (add as first line in the Job Summary) :Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.\nWith minimal supervision, leverages deep technical expertise to set the reliability, observability, and operational automation direction for business-critical, PHI-bearing cloud platforms.\nEstablishes reliability standards, service level objectives, and automation practices across multiple teams, and leads their implementation through technical influence rather than direct reporting authority.\nResponsibilities:\nPeople\nProvidetechnical guidance, mentorship, and leadership to engineers across development, QA, and operations teams.\n\nInteract regularly with lower and/or senior management on matters concerning multiple functional areas, departments, and/or customers.\n\nAct as a senior point of escalation for complex or high-severity production issues.\n\nBuild reliability capability in others through design reviews, pairing, and blameless post-incident learning.\n\nFoster a culture and develop approaches that generate innovative ideas, products, and services.\n\nReliability Engineering\nDefine, publish, and govern service levelobjectives(SLOs)management framework,help to defineservice level indicators, and error budgets for the platform and its shared services.\n\nSet observability standards for metrics, logging, tracing, and alerting, and drive consistent adoption across teams.\n\nOwn the technical side of the incident lifecycle: detection, response, escalation, and post-incident review; drive corrective actions to closure.\n\nLead capacity planning, performance engineering, failure-domain isolation, and disaster recovery design.\n\nDrive resilience patterns into product architecture in partnership with development teams.\n\nMonitor and act on incoming issues from support, customers, or other stakeholders.\n\nOperational Automation Design and Implementation\nDesign the automation strategy for platform operations and set the standards, patterns, and tooling other engineers build against.\n\nDesign and implement automated remediation for recurring failure modes so routine faults are resolved without human intervention.\n\nBuild andmaintaininfrastructure-as-code, environment provisioning, and deployment automation.\n\nAutomate recurring operational work including patching, scaling, certificate rotation, backup and restore validation, and disaster recovery exercises.\n\nBuild self-service tooling that lets development and support teams perform routine operational tasks safely and without escalation.\n\nAutomate the collection of evidence and the verification of security and compliance controls that apply to PHI-bearing workloads.\n\nIdentify, measure, and reduce operational toil; set and report against measurable toil-reduction targets.\n\nProcess\nProvide guidance on company processes.\n\nLiaise with cross functional teams (development, product, program management, support, implementation, security, etc.) in delivering and supporting their projects.\n\nSupport cross functional teams in resolving customer concerns.\n\nParticipate in the creation and/or review and/or approval of architecture, design, and project documents.\n\nPlan, track, and deliver assigned reliability and automation initiatives, on-timeand on-budget.\n\nReport initiative status andimmediatelyescalate when work is varying from commitments.\n\nEffectively represent the platform’s reliability posture to the customer and to auditors if/as needed.\n\nAdhere to Mergemethodology, quality system requirements, and good engineering practices.\n\nProvide input into applicable budgets, including cloud consumption and tooling spend.\n\nPursue self-development as an employee to be better at their current role as well as to grow into their next role if/asappropriate.\n\nAdhere to all applicable legal requirements.\n\nCore Competencies\nOrganized: Demonstrates strong planning, coordination, and attention to detail while managing multiple priorities.\n\nAnalytical: Uses data-driven thinking and sound judgment to solve complex problems and make informed decisions.\n\nGrowth Mindset: Embraces feedback, continuous learning, and opportunities for personal and professional development.\n\nQuick Learner: Rapidly acquires new technical knowledge, processes, and business context.\n\nSystems Thinking: Understands and evaluates failures and performance across an entire distributed platform rather than focusing on isolated components.\n\nTechnical Acumen: Possesses deep expertise in cloud infrastructure and distributed systems, with the credibility to influence technical strategy across teams.\n\nAutomation-First Mindset: Continuously seeks opportunities to eliminate manual effort through scalable automation and process improvement.\n\nCommunication Skills: Effectively communicates complex ideas through clear, concise verbal and written communication.\n\nLeadership & Influence: Builds alignment, drives outcomes, and influences stakeholders without relying on direct authority.\n\nPriority Management: Effectively balances competing demands and focuses efforts on the highest-impact work.\n\nComposure Under Pressure: Maintains sound judgment, clear decision-making, and calm leadership during production incidents and high-pressure situations.\n\nCollaboration: Builds strong relationships and works effectively with diverse stakeholders across teams, functions, and external partners.\n\nTechnical Skills, (if applicable):\nCloud infrastructure and architecture, with depth in Microsoft Azure\n\nInfrastructure as code and configuration management (e.g., Terraform, Bicep/ARM, Ansible)\n\nCI/CD pipeline design and release automation\n\nContainers and orchestration (Kubernetes/AKS); service mesh concepts\n\nObservability and telemetry tooling (e.g., Azure Monitor/KQL, Prometheus, Grafana, distributed tracing)\n\nProficiencyin at least one automation or systems language (e.g., Python, Go, Bash, Java)\n\nLinux administration, networking, and identity/authorization fundamentals\n\nIncident management and post-incident analysis practice\n\nAbility to understand software architecture and design patterns\n\nTechnical Project Management\n\nExperience in an Agile Environment\n\nMicrosoft Office\n\nPreferred Skills\nService mesh implementation (Istio)\n\nEvent streaming and messaging platforms (Kafka)\n\nRelational and NoSQL data platform operations at scale\n\nCybersecurity and security engineering\n\nChaos engineering and resilience testing\n\nData Engineering\n\nMachine Learning and Artificial Intelligence applied to operations\n\nSupervisory Skills, (if applicable):\nIndividual contributor role; no direct reports.\n\nPossess some fundamental leadership skills including strategic thinking, team building,adaptabilityand conflict resolution.\n\nAbility to technically lead and influence experienced level professionals.\n\nQualifications Required:\na) Education Requirements:\nDegree in Computer Science,Engineeringor related field; or equivalent level of industry related experience.\n\nPreferred\nAzure certification (e.g., Azure Solutions Architect Expert or DevOps Engineer Expert).\n\nExperience Required\n10+ years’ experience in software engineering, systems engineering, or infrastructure operations withdemonstratedprogression into a principal or staff level technical role.\n\nDemonstrated experience informally leading teams,projectsor people to successful outcomes.\n\nDemonstrated experience operating production SaaS at scale against formal availability commitments.\n\nDemonstrated experience designing and implementing operational automation that measurably reduced manual effort or recovery time.\n\nPreferred:\nExperience in a regulated environment (HIPAA/HITRUST, ISO 13485, IEC 62304).\n\nMedical imaging experience: DICOM, HL7\n\nAgile, Scrum\n\nWork Environment\nThe work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nOffice environment:remote\n\nTravel: Minimal (~5%)\n\nParticipation in an on-call escalation rotation, including occasional work outside standard business hours\n\nCompensation\nThe salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.\nMin - Max :\n$174,688.00 - $262,032.00 (USD)Benefits\nThe benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.\nRemote first / work from home culture\n\nFlexible vacation to help you rest, recharge, and connect with loved ones\n\nPaid leave benefits\n\nHealth, dental, and vision insurance\n\n401k retirement savings plan\n\nInfertility benefits\n\nTuition reimbursement, life insurance, EAP - and more!\n\nIt is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.\nMerative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees","description_format":"text","description_chars":10343,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Life insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-10-29T20:54:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 13 · green card filings: 8","filings_12m":13,"filings_prev_12m":6,"green_card_filings_12m":8,"median_offered_wage_usd":166310,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":9}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":262032,"is_top_pay":true},"html_url":"https://alion.io/job/merative-principle-sre","json_url":"https://alion.io/job/merative-principle-sre.json","meta":{"generated_at":"2026-10-31T01:52:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2574,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1963999},"rest":"https://alion.io/mcp/rest/get_company?id=1963999"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmerative-principle-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmerative-principle-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmerative-principle-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/merative-principle-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmerative-principle-sre"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3483492}},{"tool":"search_jobs","arguments":{"company":"merative.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3483492},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}