{"id":4129458,"url":"https://alion.io/job/merchants-bank-part-time-teller","title":"Part Time Teller","company":{"id":3224298,"name":"Merchants Bank","domain":"merchantsbank.com","url":"https://alion.io/company/merchantsbank","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Red Wing, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T06:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T15:50:50Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Merchants Bank, Red Wing is seeking a part-time Teller to join our team. This role will be 15-20 hours a week. Hours will vary to cover branch hours Monday-Friday and a Saturday rotation. This position be based at the Red Wing branch and will occasionally work at other nearby branches.\n\nWe are looking for someone that is friendly, outgoing, a quick learner, and team player. Duties include providing excellent customer service, cross-selling products and services, and processing all types of banking transactions. 1 year of cash handling and customer service experience preferred. \n\nMerchants Bank offers competitive wages and benefits for our part-time employees including vision insurance, 401(k) retirement plan; bonus plan; paid time off; and a variety of voluntary supplemental insurance options. \n\nPlease click on Apply Now or apply in person at Merchants Bank. Questions can be emailed to . Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.\n\nJob Summary:\nThis position is considered one of our most critical front-line customer contact positions, as our customers have direct contact with tellers for many of their banking transactions. Tellers serve as a primary point of contact for customers, assisting them with various financial transactions. Tellers are responsible for all cash-related transactions, in addition to transactions involving paper documents. Tellers are responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. Tellers also play an important role in fraud prevention.\n\nTellers play a vital role in providing exceptional customer experiences. For many customers, tellers are their primary contact with the bank. Customer service is measured by the degree to which the teller provides excellent service to customers and maintains relationships with co-workers to ensure a more positive working atmosphere.\n\nResponsibilities:\n\nExceptional Customer Service:\nEnsure that internal and external customers receive outstanding service from every employee (and speak up when they do not).\nBe efficient and accurate when processing customer transactions, as outlined in current policies and procedures\nProvide excellent customer service by greeting customers and seeking to understand their needs.\nResolve customer issues and concerns promptly and effectively; escalate when needed.\nBe proficient and be able to assist customers on banking systems and anything else the customer may need assistance with.\nStay calm, professional and focused under pressure.\n\nRelationship Building:\nBuild strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.\nFoster long-term customer loyalty through ongoing relationship management and exceptional service.\nBuild strong internal relationships with immediate coworkers as well as Merchants Bank employees in all shared services areas.\n\nSales and Business Development:\nCollaborate with other team members to achieve branch sales goals and contribute to overall business growth.\nRespond to all customers inquires and forward any appropriate requests to other departments.\nPromote bank products by answering inquires; inform customers of new services and product promotions.\n\nProduct Knowledge:\nMaintain basic knowledge of the bank's products, services, and promotions.\nEducate customers on the features, benefits, and terms of various banking products to help them make informed decisions.\n\nCompliance and Risk Management:\nComplete all required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.\nCollect Privacy Codes/Security word as well as update email addresses and contact numbers.\nProcess transactions efficiently and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.\nFollow all bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.\nAdhere to security and fraud prevention measures to safeguard customer information and bank assets.\nDisseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.\n\nOperations:\nAccurately submit customer workflow/task requests as required in the appropriate systems.\nComply with any and all audit regulations concerning the security of your work area and branch location.\nWhen working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.\nOrganize time to complete duties without sacrificing service to customers.\nMaintain a neat and organized work area\nPerforms all other duties, as assigned, to increase performance of Merchants. \nAccept request to cross-train for additional duties.\n\nTeamwork/Relationships:\nThis position will report directly to the Lead Teller with performance and direction engagement from the Market President.\nCollaborate with other team members to ensure branch operations run smoothly and efficiently.\nRespond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers. \nParticipate in community activities to actively promote the bank.\nContribute to a positive working environment through words and actions.\nAvoid personal phone calls, text messages, and non-business related emails (internal and external), and internet usage (unless in an urgent situation).\nRegular and dependable on-time attendance is an essential function of the job.\n\nPhysical Working Conditions:\nClimate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system, coin machine, currency counter, and copier. Average ability in manual dexterity, finger dexterity, and motor coordination. Able to speak, see, and hear.\n\nExperience and Skill Requirements:\n1 year of cash handling and/or customer service experience preferred.\nStrong computer system proficiency.\nAttention to detail.\nAbility to multitask and prioritize.\nAbove-average ability or aptitude in the areas of reasoning and intelligence.\nBasic math skills (addition, subtraction, multiplication, and division.)\nAbility to maintain concentration and focus on customer service in an environment where there is considerable noise from microphones and teller machines.\nAbility to interact with others effectively.\nAbility to follow established guidelines and procedures.\nKnowledge of general bank products and services preferred.\n\nRelationships:\nResponsible to the Lead Teller for fulfillment of Teller functions. Will have extensive contact with internal and external customers, and is to conduct relationships in a manner that will enhance overall image of the Bank.","description_format":"text","description_chars":7277,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-11-12T02:05:07Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.354,"p_room":0.28,"age_days":62,"expected_fill_days":28,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/merchants-bank-part-time-teller","json_url":"https://alion.io/job/merchants-bank-part-time-teller.json","meta":{"generated_at":"2026-11-13T20:10:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40205,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3224298},"rest":"https://alion.io/mcp/rest/get_company?id=3224298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmerchants-bank-part-time-teller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmerchants-bank-part-time-teller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmerchants-bank-part-time-teller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/merchants-bank-part-time-teller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmerchants-bank-part-time-teller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4129458}},{"tool":"search_jobs","arguments":{"company":"merchantsbank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4129458},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}