{"id":3161939,"url":"https://alion.io/job/merck-co-associate-clinical-operations-manager-ii","title":"Associate Clinical Operations Manager II","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":123,"ghost_share":0.008,"stale_share":0.122,"repost_share":0.089,"time_to_fill_p50_days":15,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":70000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1998},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Matter","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T16:23:50Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T20:32:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description\nThis role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, our company policies and procedures, quality standards and adverse event reporting requirements internally and externally.\nUnder the oversight of the Line Manager, the person is responsible for Supporting budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals.\nResponsibilities include, but are not limited to:\nSupport to country and site budgets. Development, negotiation and completion of Clinical Trial Research Agreements (CTRA).\nOversees and tracks clinical research-related payments. Payment reconciliation at study close out. Oversee FCPA, DPS/OFAC, and maintenance of financial systems. Support of Financial forecasting in conjunction with Sr.COM /other roles.\nManages country deliverables, timelines and results for assigned protocols to meet country commitments. Responsible for quality and compliance in assigned protocols in country.\nContributes to the development of local SOPs.\nCoordinates and liaises with CRM, CTC, CRA, (Finance and Legal if appropriate) to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones.\nProvide support and oversight to local vendors as applicable.\nCoordinates local processes, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.\nSupport of local regulatory and financial compliance. Ability to in/directly influence investigators, external partners and country operations and adheres to budget targets and agreed payment timelines.\nWorks in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related interactions.\nThrough continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.\nContribute or lead initiatives and projects adding value to the business, as appropriate/required.\nContributes strongly to COM team and other Country Operations roles knowledge by acting as/supporting process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.\nContributes to COM team knowledge by sharing best practices as appropriate/required\nMay act as buddy / mentor\nSkills:\nGood IT skills (MS office, Clinical IT applications) and ability to adapt to new IT applications on various devices.\nKnowledge of core clinical systems, tools and metrics\nExcellent verbal and written skills, in local language and English\nStrong coordination and organizational skills\nKnowledge of budget and contract negotiation process, local regulatory environment and understanding of how this impact study start-up.\nAbility to indirectly influence investigators, vendors, external partners and country managers to address and resolve issues, with minimal support from the Sr.COM or manager.\nAbility to make decisions independently with oversight from Sr.COM or Manager.\nAbility to proactively develop risk management and mitigation plans in the country and resolve issues locally. ICH/GCP knowledge is appropriate to role. Good knowledge of Good Documentation Practices\nAble to work with other experienced clinical research professionals and manage select protocols independently. Works with high quality and compliance mindset.\nProblem solving is essential to this position. Requires the ability to pro-actively identify issues and risks, contribute to root cause analysis, and propose solutions to problems and escalate to management as applicable. Specific examples of common problems include: 1) Issues in budget / CTRA negotiations, 2) Quality and compliance issues, 3) Regulatory and legal issues, and 4) issues related to functional area deliverables that could jeopardize protocol milestones.\nEffective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills.\nHigh sense of accountability and urgency in order to properly prioritize deliverables\nStrong communication and negotiation skills as well as developing skills in influencing and training/mentoring, both written and verbal, in local language and English.\nAbility to focus on multiple deliverables and protocols simultaneously is essential. Requires that the individual has ability to work effectively also in a remote virtual environment with a wide range of people.\nPositive mindset, growth mindset, capable of working independently and being self-driven\nAble to directly influence site staff Qualification & Experience\nExperience in Clinical Research or experience in Finance/Business\nRequired:\nAssociate degree or equivalent Health Care related\nexperience\nBachelor’s degree\nAdvanced english\n\"Temos orgulho de ser uma empresa que acredita no valor de trazer pessoas de diferentes perfis, talentosas e comprometidas. A maneira mais rápida de revolucionar a inovação é quando ideias diversas se reúnem em um ambiente inclusivo. Incentivamos nossos colaboradores a abordar os problemas coletivamente e desafiar de forma respeitosa o raciocínio uns dos outros. Somos um empregador focado em promover iguais oportunidades aos nossos colaboradores, comprometido a incentivar um local de trabalho inclusivo e diversificado.\"\nAdditional location(s) Compensation Information:\nRequired Skills:\nAbility to Coordinate, Adaptability, Business Agility, Clinical Research, Clinical Site Monitoring, Clinical Study Management, Clinical Trial Compliance, Conflict Management, Data Analysis, Document Management, Drug Development Research, Growth Mindset, Independent Thinking, Interpersonal Relationships, Knowledge Sharing, Project Management, Vendor Management, Working IndependentlyPreferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegularRelocation:\nNo relocationVISA Sponsorship:\nNoTravel Requirements:\nNo Travel RequiredFlexible Work Arrangements:\nHybridShift:\nNot IndicatedValid Driving License:\nNoHazardous Material(s):\nnoJob Posting End Date:\n10/31/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.","description_format":"text","description_chars":7254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Vaccines","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-23T16:23:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:9","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/merck-co-associate-clinical-operations-manager-ii","json_url":"https://alion.io/job/merck-co-associate-clinical-operations-manager-ii.json","meta":{"generated_at":"2026-10-26T01:32:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1974,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3768},"rest":"https://alion.io/mcp/rest/get_company?id=3768"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmerck-co-associate-clinical-operations-manager-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmerck-co-associate-clinical-operations-manager-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmerck-co-associate-clinical-operations-manager-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/merck-co-associate-clinical-operations-manager-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmerck-co-associate-clinical-operations-manager-ii"}]}