{"id":3172328,"url":"https://alion.io/job/merck-co-associate-manager-cram-gcto","title":"Associate Manager, CRAM, GCTO","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":134,"ghost_share":0.015,"stale_share":0.119,"repost_share":0.149,"time_to_fill_p50_days":15,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wuhan, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2171},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T13:05:25Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Description\nThis role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the CRD or Head of Site Management and Monitoring, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations, company SOPs and ICH GCP. As a line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.\nThe role will work at country level with other local stakeholder e.g. CRM to ensure alignment and development of the country capabilities. The role will collaborate with country PLMs to ensure alignment across all monitoring functions. The person contributes to HQ capacity/resource planning activities to ensure efficient allocation of resources and work.\nResponsibilities include, but are not limited to:\nWork allocation, staff development and performance appraisal. \nProvides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.\nWork with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.\nInteracts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.\nAttend local Investigator Meetings if requested to.\nInterface with partners in Clinical Operation Department on clinical trial execution.\nEscalates site performance issues to CRM and Clinical Research Director CRD.\nPeople and Resource Management: o Manage CRA - career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions. o Support and resolve escalation of issues from CRAs. o Liaise with local HR and finance functions as required. o Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work. o Provides training, support and mentoring to the CRA to ensure continuous development. o Ensures CRA compliance to corporate policies, procedures and quality standards\nCORE Competency Expectations:\nAbility to work independently and in a team environment\nExcellent people management, time management, project management and organizational skills\nHistory of strong performance\nSkills and judgment required to be a good steward/decision maker for the company\nFluent in Local Language and business proficient in English (verbal and written) \nExcellent working knowledge of all applicable ICH/GCP regulations and Good Documentation Practices and ability to work within these guidelines \nExpertise in and excellent working knowledge of core trial management systems and tools\n\nBehavioural Competency Expectations:\nHigh emotional intelligence\nStrong leadership skills with proven success in people management\nExcellent interpersonal and communication skills, conflict management\nDemonstrated ability to build relationships and to communicate effectively with external customers (e.g. sites and investigators) \nInfluencing skills\nExperience Requirements:\nRequired:\nMinimum of 5 years´ experience with in Clinical Research\nMinimum of 3 years’ experience as CRA monitoring clinical trials\nLine management experience preferred or at the minimum team leader experience\nEducational Requirements:\nRequired:\nBachelor’s degree in Science\n Preferred:\nAdvanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology\nAdditional location(s) Compensation Information:\nRequired Skills:\nClinical Research Methods, Clinical Study Management, Clinical Trial Planning, Clinical Trials Monitoring, Employee Communications, Incident Reporting, Leadership, Patient Recruitment, People Management, Performance Monitoring, Quality Auditing, Relationship ManagementPreferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegularRelocation:\nNo relocationVISA Sponsorship:\nNoTravel Requirements:\n25%Flexible Work Arrangements:\nNot ApplicableShift:\nNot IndicatedValid Driving License:\nNoHazardous Material(s):\nn/aJob Posting End Date:\n02/28/2027*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. 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