{"id":3467127,"url":"https://alion.io/job/merck-co-clinical-operations-manager-3","title":"Clinical Operations Manager","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":212,"ghost_share":0.028,"stale_share":0.146,"repost_share":0.203,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":110000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6904},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false},{"name":"Matter","optional":false}],"status":"closed","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-06T15:11:25Z","board_verified":false,"closed_at":"2026-11-06T15:11:25Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Job Description\nThis role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, Company policies and procedures, quality standards and adverse event reporting requirements internally and externally.\nUnder the oversight of the Linemanager, the person is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready.\nResponsibilities include, but are not limited to:\nOwnership of country and site budgets. Development, negotiation and completion of Clinical\nTrial Research Agreements (CTRA).\nOversees and tracks clinical research-related payments. Payment reconciliation at study closeout. Oversees FCPA, DPS/OFAC, and maintenance of financial systems. Financial\nforecasting in conjunction with Sr.COM /other roles.\nExecutes and oversees clinical trial country submissions and approvals for assigned protocols.\nDevelops local language materials including local language Informed Consents and\ntranslations. Interacts with IRB/IEC and Regulatory Authority for assigned\nprotocols.\nManages country deliverables, timelines and results for assigned protocols to meet country\ncommitments. Responsible for quality and compliance in assigned protocols in country.\nContributes to the development of local SOPs. Oversees CTCs as applicable.\nCoordinates and liaises with CRM, CTC, CRA, (Finance and Legal if appropriate) to ensure\ncountry deliverables are obtained for submissions, budgets, CTRAs and local\nmilestones. Collaborates closely with Headquarter to align country timelines for\nassigned protocols.\nProvide support and oversight to local vendors as applicable.\nOversees and coordinates local processes, clinical and ancillary supplies management,\nimporting and exporting requirements, supplies destruction, local electronic/hard copy\nfiling, archiving and retention requirements, and insurance process management. Enters\nand updates country information in clinical and finance systems.\nOwnership of local regulatory and financial compliance. The position has a significant impact on\nhow a country can deliver country-specific trial commitments and objectives especially during\nstudy start-up.\nRequired to in/directly influence investigators, external partners and country operations and\nadheres to budget targets and agreed payment timelines.\nWorks in partnership internally with GCTO country operations, finance, regulatory affairs,\npharmacovigilance, legal and regional operations, HQ functional areas and externally with\nvendors and sites, IRB/IECs and Regulatory Authorities in submission and approval\nrelated- interactions. Through continual interaction with local clinical team/s successfully\ndelivers clinical and financial contracts within fair market value.\nContribute or lead initiatives and projects adding value to the business, as appropriate/required.\nContributes strongly to COM team and other Country Operations roles knowledge by acting as\nprocess Subject Matter Expert (SME), sharing best practices, making recommendations for\ncontinuous improvement and providing training as appropriate/required.\nContributes to COM team knowledge by acting as buddy/mentor and sharing best practices as\nappropriate/required.\nCore competencies:\nExpertise of core clinical systems, tools and metrics\nExcellent verbal and written influencing and training/mentoring skills, in local language and English\nStrong coordination and organizational skills\nSkilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up.\nAbility to indirectly influence investigators, vendors, external partners and country managers to address and resolve issues, with minimal support from the Sr.COM or manager.\nAbility to make decisions independently with limited oversight from Sr.COM or manager.\nRequires strong understanding of local regulatory environment\nAbility to proactively develop risk management and mitigation plans in the country and resolve issues locally.\nAbility to lead a team of CTCs as applicable\nBehavioural Competency Expectations:\nProblem solving is essential to this position. Requires the ability to pro-actively identify issues and risks, analyse root cause, and propose solutions to problems and escalate to management as applicable. Specific examples of common problems include: 1) Issues in budget / CTRA negotiations, 2) Quality and compliance issues, 3) Regulatory and legal issues, and 4) issues related to functional area deliverables that could jeopardize protocol milestones.\nEffective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills.\nHigh sense of accountability and urgency in order to properly prioritize deliverables\nStrong communication, leadership, and negotiation skills as well as excellent influencing and training/mentoring skills, both written and verbal, in local language and English.\nAbility to focus on multiple deliverables and protocols simultaneously is essential. Requires that the individual has ability to work effectively also in a remote virtual environment with a wide range of people.\nPositive mindset, growth mindset, capable of working independently and being self-driven\nAble to directly influence site staff\nExperience Requirements:\nRequired:\n5 years of experience in clinical research or combined experience in Clinical Research and Finance/Business\nEducational Requirements:\nRequired: Bachelor's Degree in Business Finance/ Administration/ Life Science or equivalent Health Care related experience\nAdditional location(s) Compensation Information:\nRequired Skills:\nAdaptability, Adaptability, Adverse Event Reporting System, Adverse Events, Clinical Site Management, Clinical Supplies Management, Clinical Trial Agreements (CTA), Clinical Trial Compliance, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials Monitoring, Clinical Trials Operations, COM Clients, Component Object Model (COM), Cross-Cultural Awareness, Financial Systems, ICH GCP Guidelines, Import Export Management, Incident Reporting, Insurance Administration, Line Management, Patient Recruitment, Payment Schedules, Pharmacovigilance {+ 7 more}Preferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegularRelocation:\nNo relocationVISA Sponsorship:\nNoTravel Requirements:\nNo Travel RequiredFlexible Work Arrangements:\nNot ApplicableShift:\nNot IndicatedValid Driving License:\nNoHazardous Material(s):\nnoJob Posting End Date:\n11/6/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.","description_format":"text","description_chars":7549,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Vaccines","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-29T15:38:19Z"},{"event":"close","at":"2026-11-06T15:11:25Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/merck-co-clinical-operations-manager-3","json_url":"https://alion.io/job/merck-co-clinical-operations-manager-3.json","meta":{"generated_at":"2026-11-11T12:00:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21232,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3768},"rest":"https://alion.io/mcp/rest/get_company?id=3768"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmerck-co-clinical-operations-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmerck-co-clinical-operations-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmerck-co-clinical-operations-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/merck-co-clinical-operations-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmerck-co-clinical-operations-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3467127}},{"tool":"search_jobs","arguments":{"company":"msd.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3467127},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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