{"id":3593237,"url":"https://alion.io/job/merck-co-cra-manager","title":"CRA Manager","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":143,"ghost_share":0.035,"stale_share":0.119,"repost_share":0.154,"time_to_fill_p50_days":16,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Biotech","role_family":"Biotech","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alimos, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":93000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":543},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false}],"status":"live","first_seen_at":"2026-11-01T22:54:50Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T14:19:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nWe are currently looking for a\nCRA Manager\nThis role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the CRD, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations, company SOPs and ICH GCP. As line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.\nResponsibilities\nWork allocation, staff development and performance appraisal.\nProvides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.\nWork with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.\nInteracts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.\nAttend local Investigator Meetings if requested to.\nInterface with GCTO partners on clinical trial execution.\nEscalates site performance issues to CRM and Clinical Research Director CRD.\nManage CRA - career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions.\nSupport and resolve escalation of issues from CRAs.\nLiaise with local HR and finance functions as required.\nContribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work.\nProvides training, support and mentoring to the CRA to ensure continuous development.\nEnsures CRA compliance to corporate policies, procedures and quality standard.\nQualifications\nBachelor’s degree in Science required; advanced degree in a relevant scientific or healthcare field preferred.\n8-10 years of professional experience, and a minimum of 5 years’ experience in Clinical Research.\nFluent in both Greek and English.\nStrong working knowledge of ICH/GCP regulations and Good Documentation Practices.\nProven leadership, people management, and team management experience is preferred.\nExcellent interpersonal, communication, conflict management, and relationship-building skills with internal and external stakeholders.\nStrong critical thinking, risk-based decision-making, and accountability within delegated authority.\nDemonstrated ability to manage change, drive continuous improvement, and maintain quality and compliance.\nHighly organized with strong time management, project management, and operational coordination skills.\nDigitally proficient, with experience using clinical systems, monitoring tools, dashboards, analytics, and approved AI-enabled tools.\nRisk based decision making and leadership, critical thinking, change management, accountability and decision rights as these will be critical for the candidate’s selection.\nWe offer an attractive compensation package, outstanding benefits, and an exciting work environment with varied tasks in an international environment.\nAdditional location(s) Compensation Information:\nRequired Skills:\nAdaptability, Adaptability, Capacity Planning, Clinical Research, Clinical Research Management, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials Monitoring, Clinical Trials Operations, Coaching, Cross-Cultural Awareness, Decision Making, Emotional Intelligence, Ethical Standards, Good Clinical Practice (GCP), Leadership, Line Management, Oncology Trials, On Site Monitoring, People Leadership, People Management, Performance Feedback, Relationship Management, Resource Allocation Planning {+ 5 more}Preferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegularRelocation:\nVISA Sponsorship:\nTravel Requirements:\nFlexible Work Arrangements:\nHybridShift:\nValid Driving License:\nHazardous Material(s):\nJob Posting End Date:\n11/17/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. 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