Key Account Manager - CA

Job Description

Account Management

• Developing and maintaining long-term engagements with Pet Clinics (veterinarians) and pet owners and other stakeholders
• Drive our Company product scientific knowledge at Pet Clinics and to pet owners.
• Identifying Account Stakeholders and understanding their perspectives on our Company, our competitors
• Identifying short and long-term business opportunities
• Developing a plan for the Account that contains the account needs and perspectives as well as considers competitive and business challenges.
• Leverage cross-functional internal resources to maximize potential.
• Drive relevant omnichannel communication to increase number of contacts with our customers.
• Defining account metrics and a tracking plan and regularly update the performance.
• Maintain professional and technical knowledge through review of professional publications, establishing networks and drawing on inhouse product and industry expertise.
• Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends

QUALIFICATIONS, SKILLS, & EXPERIENCE

• Education: Bachelor’s degree in Veterinary Medicine, Marketing, or related field.

• Experience: minimum 3 years of experience in sales, key account management, or business development, preferably in Animal Health, Veterinary Pharmaceutical, Pet Care, or FMCG industries, with a proven ability to manage strategic accounts and build strong relationships with veterinarians, pet shops, associations, and KOLs.

• Technical Knowledge: Strong knowledge of the Companion Animal market, animal health products, veterinary customer channels, account management principles.

• Communication Skills: Excellent written and verbal skills; ability to effectively communicate scientific and commercial information to veterinarians, pet retailers, and key stakeholders.

• Analytical Ability: Demonstrated ability to analyze sales performance, market opportunities, customer insight, and competitive trends to develop strategic account plans and achieve business objectives.

• Collaboration: Ability to work cross-functionally with sales team, SCM, finance, communities, veterinarians and KOLs.

• Tools: Proficient in CRM systems, Microsoft Excel, PowerPoint, and sales analytics tools for account planning, forecasting, and performance tracking

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

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