{"id":2845104,"url":"https://alion.io/job/merck-co-quality-operations-laboratory-manager","title":"Quality Operations Laboratory Manager","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":268,"ghost_share":0.015,"stale_share":0.06,"repost_share":0.082,"time_to_fill_p50_days":12,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96200,"max":151400,"currency":"USD","period":"year","gross":null,"usd_annual":151400},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T00:00:00Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-21T05:18:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description\nOur Quality Assurance group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.\nGeneral Summary:\nThe Quality Operations Laboratory Manager leads a team of Environmental Monitoring analysts in routine sampling, testing, start-up and method transfer activities at the Durham site.The successful candidate will report to the Associate Director, Laboratory Operations for microbiological testing and environmental monitoring. Method transfer activities may include qualification of equipment, facility and utilities. Successful maintenance of existing facilities or start-up of new facilities will require candidates to work cross-functionally within our company's Laboratories and organizations. The Laboratory Manager will be responsible for routine Environmental Monitoring, trending, Operational support and potential start-up testing of new or modified facilities and utilities using principles of our company's Production Systems, Lean Laboratories, and GMP requirements.\nGeneral Profile:\nWork cross-functionally with our company's internal sites and global partners to build and operate testing capability within the Quality Laboratory Operations.\nCollaborate with internal customers and vendors to identify, to ensure successful execution of method transfer or method validation activities.\nApply project management concepts and techniques as they relate to laboratory testing start-up, regulatory requirements for method transfer/validation project timelines and budgeting.\nBuild knowledge of the company, processes and internal/external customers.\nBuild and maintain strong relationships with site leadership, stakeholders, and customers.\nBuild relationships to work in a highly functioning diverse team environment.\nApplies team effectiveness skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals.\nUnderstand and apply cGMP/GLP, Compendial, and other applicable regulatory requirements toward analytical testing.\nCapability to function effectively within an automated/electronic laboratory environment. \nBussiness Expertise:\nUnderstands the fundamental business drivers for the company; uses this knowledge in own work.\nUnderstands and applies regulatory/ compliance requirements relative to their role.\nInfluence, motivate, and energize individuals at all levels in the organization.\nFunctional Expertise:\nThe Laboratory Manager will be responsible for activities that support cGMP and regulatory compliance during facility design, construction, start-up method transfer/validation activities and routine product testing to include the following:\nAuthor/review technical documents, standard operating procedures, change controls, and investigations for the performance of laboratory methods.\nTrouble-shoot laboratory process and equipment issues as needed.\nSample management.\nPlanning and test method execution to meet established delivery timelines.\nProvide active support during audits and inspections (regulatory, internal, safety).\nAssist regulatory groups by providing documentation to support the approval of licensure supplements and new product license registrations.\nCollaborate with Durham Laboratory Compliance to ensure adherence to regulatory requirements.\nInfluence, motivate, and energize individuals at all levels in the organization.\nSupport our Manufacturing Division Divisional and Quality initiatives.\nAdditional project and routine testing support as required by laboratory testing requirements.\nOther duties as requested by management to support effective laboratory operations and performance metrics.\nProblem Solving:\nIdentifies and solves a range of problems in both straightforward and undefined situations; analyzes possible solutions and assesses each using standard procedures.\nInternal Client/External CustomerFocus:\nResponds to standard requests from internal and external customers.\nImpact:\nErrors on the job may cause time delays and impact the work of others in own work group or potentially impact product disposition.\nInfluence and Decision Making:\nRepresents Quality in the laboratory to influence cGMP compliance and ensure product quality.\nExplains information and persuades others in straightforward and low complexity situations as a subject matter expert.\nMakes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.\nEscalates potential cGMP or compliance issues effectively in a timely manner for proper resolution to ensure product quality.\nProject Management:\nAccountable for quality and/or technical contribution to project team or sub-team.\nLead project team initiatives to ensure timelines are met and laboratories are prepared for routine product testing.\nResource Management:\nAware of costs and assists in controlling costs related to own work.\nRequired Qualifications:\nB.S. or M.S. degree in Biological Sciences with a minimum of 5 years of laboratory experience.\nExperience with execution and trouble-shooting of microbiological testing.\nExperience in Environmental Monitoring, including sampling, testing, and reporting.\nExperience with aseptic handling techniques.\nTechnical writing skills.\nPrevious GMP laboratory experience.\nPreferred Qualifications:\nLeadership experience.\nExperience in new assay development, validation, and/or technology transfer.\nExperience authoring technical documents supporting regulatory filings (FDA, EMA, JNDA).\nKnowledge of CFR, Eudralex, and Compendia testing specific to the pharmaceutical industry.\nExperience in regulatory agency audits and/or regulatory filings.\nExperience with Lean Six-sigma and problem solving tools.\nWorking Relationships:\nReports to Associate Director, Laboratory Operations.\nRepresents the laboratory in cross functional project meetings.\nInteracts with employees within own department.\nFrequent interaction with employees from other departments and across our company's sites.\nInteracts with representatives from regulatory agencies.\nInteracts with external suppliers. #EBRG's #VetJobs\nRequired Skills:\nAnalytical Method Transfer, Analytical Method Transfer, Aseptic Handling, cGMP Regulations, Decision Making, Environmental Monitoring, External Manufacturing, GMP Laboratory, Good Lab Practices, Good Manufacturing Practices (GMP), Laboratory Instrumentation, Laboratory Operations, Laboratory Research, Manufacturing Quality Control, Method Development, People Leadership, Pharmaceutical Quality Control (QC), Problem Identification, Process Testing, Product Testing, Professional Integrity, Quality Inspections, Quality Systems Compliance, Regulatory Audits, Regulatory Inspections {+ 6 more}Preferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nUS and Puerto Rico Residents Only:\nOur company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.\nAs an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. Asa federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:\nEEOC Know Your Rights\nEEOC GINA Supplement\nWe are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.\nLearn more about your rights, including under California, Colorado and other US State Acts\nThe primary location for this posting is:\nUSA - North Carolina - Durham (Old Oxford)Where required by law, the compensation range for this role is provided below.\nThe salary range for the primary location of this role is:\n$96,200.00 - $151,400.00This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.\nWe offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.\nAdditional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.\nAdditional location(s) Compensation Information:\nSan Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance\nLos Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegularRelocation:\nNo relocationVISA Sponsorship:\nNoTravel Requirements:\n10%Flexible Work Arrangements:\nNot ApplicableShift:\n1st - Day, 2nd - Evening, 3rd - NightValid Driving License:\nNoHazardous Material(s):\nN/AJob Posting End Date:\n10/25/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. 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