{"id":3133199,"url":"https://alion.io/job/merck-co-technician-technical-operations","title":"Technician (Technical), Operations","company":{"id":3768,"name":"Merck & Co.","domain":"msd.com","url":"https://alion.io/company/msd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":123,"ghost_share":0.008,"stale_share":0.122,"repost_share":0.089,"time_to_fill_p50_days":15,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57900,"max":91200,"currency":"USD","period":"year","gross":null,"usd_annual":91200},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"GMP","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T11:13:17Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description\nPOSITION OVERVIEW - Basic Functions & Responsibility Essential functions include, but are not limited to:\nThe Technician (Technical), Operations role is an excellent opportunity for individuals with experience in manufacturing and/or packaging operations who are proficient with basic mechanical/electrical equipment troubleshooting, maintenance, and repair. This role will serve as the first responder to challenges that arise with manufacturing and packaging equipment, effectively diagnosing and addressing technical issues.\nKey responsibilities include following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under\nthe Operations Manager's guidance while collaborating with team members to ensure safe and timely production of high-quality products.\nThe Technician (Technical) position will operate equipment, setup equipment, perform equipment challenges, monitor quality during production, clean work areas, and move materials accurately and\nefficiently. The position will also have responsibilities including routine and non-routine equipment / process troubleshooting, process monitoring, and alarm response, all aimed at maintaining operational efficiency and product quality.\nThis position requires a proactive individual with strong technical skills, exceptional attention to detail, and the ability to think critically under pressure.\nThe successful candidate will play a pivotal role in enhancing the operational integrity of manufacturing and packaging processes, contributing to the production of high-quality products in a\nsafe and efficient environment.\nPRIMARY ACTIVITIES Primary activities include, but are not limited to:\n\nOperation s\no Operate and maintain various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.\no Complete effective line clearance, cleaning and inspection including the completion of required documentation.\no Setup and adjust the equipment by using appropriate tools to ensure proper alignment and proper clearances.\no Maintains and transports all required processing equipment, materials, supplies and products\nneeded to support manufacturing and packaging.\no Perform and document equipment challenges per current procedures.\no Perform visual inspections of products, packaging, and production areas during line clearance,\nin-process checks, repackaging, and material reintroduction. These tasks require distinguishing\nfine visual details, printed information, and product or component colors.\no Act as first responder to equipment malfunctions and process issues; diagnose issues, make\nnecessary adjustments to return the equipment to a functional state.\nEscalate any unresolved line issues per established guidelines to ensure efficient operations\nperformance.\no Proactively identifies potential production issues and takes action to prevent occurrence.\no Assist maintenance personnel with routine and non-routine equipment maintenance and repairs,\nincluding helping with performing maintenance tasks, initiating work orders and retrieving parts\nfrom the stockroom as required.\no Cleans and lubricates machines periodically and performs other basic maintenance work required\n(ie. wiping off sensors, recharging process fluids, etc.) to assure the efficient operation of all\nequipment.\no Organize, clean and maintain the designated work area to ensure a clean and orderly working\nenvironment.\no Carry out Our Company's site mission by assuring finished goods and services are of the highest\nquality, optimal cost, and delivered on schedule.\n\nCompliance\no Conducts all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.\no Follow health and safety policies, including proper gowning procedures and the use of safety equipment.\no Take accountability for personal and others' safety by reporting and resolving unsafe conditions.\no Strictly adheres to all site policies on personal conduct and attendance.\no Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escalate to appropriate personnel.\no Actively participate in and complete EHS and quality-related compliance training in a timely manner.\no Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required personal protective equipment.\no Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met Document equipment changes per cGMP\nprocedures within appropriate system.\no Assist in the investigation, root cause determination, and CAPA implementation for equipment\nrelated compliance discrepancies noted during day to day activities and/or audits.\n\nCollaboration and Teamwork\no Collaborates with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals.\no Maintain a culture of continuous improvement / MPS focused on standard work, making problems visible, minimizing waste, reducing process variability, and problem solving.\no Participate in quality and safety investigations, improvement activities, and projects to improve manufacturing and packaging operation processes.\no Attends and actively participates in safety & housekeeping walkthroughs, 5S, GEMBA, or any other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.\no Participates in projects to enhance manufacturing and packaging equipment functionality and operational processes.\no Train other team members regarding the basic response for common faults and errors.\no Help to develop and improve setup and troubleshooting standard work. Pursue knowledge and skills in assigned area from an operations and equipment maintenance perspective and share that information readily with team.\no Actively identifies and drives problem resolution and implements feasible solutions for opportunities and issues identified by the team.\no Participate in new equipment installations by interfacing with equipment vendors, partnering with project engineering on testing/qualification activities, recommending spare parts, and assisting\nwith the review of preventative maintenance plans.\nSKILLS\na) Education Requirements\nHigh School Diploma or equivalent\nb) Requirements\nMore than 2 years of experience in a GMP manufacturing facility.\nExperience operating, maintaining, troubleshooting, and/or repairing\nindustrial equipment.\nBasic mechanical and electrical system understanding\nDemonstrated ability to troubleshoot equipment utilizing a\nsystematic approach to understand problems and determine\nappropriate solutions.\nDemonstrated ability to work independently as team member.\nDemonstrated ability to work with computerized and automated\nsystems.\nMust be able to lift up to 50 lbs.\nMust be willing to work various shifts.\nMust be willing to work irregular hours to support multi-shift\noperation and/or weekends as\nneeded.\nMust pass a vision exam and be free of color blindness.\nMust be equivalent to 20/20 correctable close vision acuity.\nMust be medically cleared and physically capable of passing annual\noccupational health\nevaluations for respirator usage, including use of a PAPR (Powered\nAir-Purifying Respirator).\nc) Preferred Skills\nMaintenance experience within a GMP regulated environment\nExperience in Continuous Improvement, Lean Manufacturing,\nProblem Solving, and/or Right First-Time methodologies.\nSAP / MES / electronic logbook basic knowledge from a production\nexecution perspective\nOutstanding communication skills both within direct team and\nacross multiple shifts to ensure success of overall team.\nVETJOBS\n#SHPE2026\nThe salary range for this role is: $57,900 - $91,200\nThis is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.\nThe successful candidate will be eligible for annual bonus and long-term incentive, if applicable.\nWe offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.\nRequired Skills:\nAccountability, Accountability, cGMP Regulations, Cleaning Equipment, Computer Literacy, Continuous Improvement, Direct Instruction, Equipment Installations, Equipment Maintenance, Equipment Management, Equipment Set Up, Equipment Troubleshooting, Good Documentation Practices, Good Manufacturing Practices (GMP), Independent Thinking, Lean Manufacturing, Manufacturing Quality Control, Materials Handling, Mechanical Maintenance, Operational Efficiency, Operational Integrity, Operation Maintenance, Operations Processes, Packaging, Packaging Equipment {+ 19 more}Preferred Skills:\nCurrent Employees apply HERE\nCurrent Contingent Workers apply HERE\nUS and Puerto Rico Residents Only:\nOur company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.\nAs an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. Asa federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:\nEEOC Know Your Rights\nEEOC GINA Supplement\nWe are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.\nLearn more about your rights, including under California, Colorado and other US State Acts\nSan Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance\nLos Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance\nSearch Firm Representatives Please Read Carefully\nMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\nEmployee Status:\nRegula...","description_format":"text","description_chars":12417,"description_truncated":true,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Puerto Rico","iso":"PR","kind":"country"},{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Vaccines","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-23T04:44:49Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.834,"p_room":1,"age_days":5,"expected_fill_days":15,"reasons":["conf:57","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":91200,"is_top_pay":true},"html_url":"https://alion.io/job/merck-co-technician-technical-operations","json_url":"https://alion.io/job/merck-co-technician-technical-operations.json","meta":{"generated_at":"2026-10-27T12:49:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":707,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3768},"rest":"https://alion.io/mcp/rest/get_company?id=3768"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmerck-co-technician-technical-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmerck-co-technician-technical-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmerck-co-technician-technical-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/merck-co-technician-technical-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmerck-co-technician-technical-operations"}]}