{"id":4056701,"url":"https://alion.io/job/mercor-client-services-lead-legal","title":"Client Services Lead, Legal","company":{"id":4960,"name":"Mercor","domain":"mercor.com","url":"https://alion.io/company/mercor","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":87,"open_postings":14,"ghost_share":0,"stale_share":0.286,"repost_share":0.071,"time_to_fill_p50_days":77,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Legal","role_family":"Legal","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":true,"has_equity":true,"technologies":[{"name":"Post-training","optional":false},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-11-11T03:42:01Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T22:28:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Mercor\nMercor’s mission is to organize human intelligence for the AI economy. We build the infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. More than five million experts have joined our network, and we pay out over $5 million daily for their knowledge and expertise.\nWe built our training and evaluation infrastructure alongside the world’s leading AI labs. Now, we’re bringing those capabilities to enterprises across industries, enabling them to train, evaluate, and improve AI using their own expertise and standards. Our APEX benchmarks measure how AI performs on economically valuable work, while our enterprise evaluations and post-training capabilities turn those insights into measurable improvements across real-world workflows.\nOur work sits at the intersection of frontier AI, human expertise, and real-world application. We’re solving problems few companies have encountered, with the opportunity to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence.\nMercor is profitable and recently raised a $750 million Series D at a $20 billion valuation. We work in person five days a week in San Francisco, New York, and London.\nWhat You'll Do\nBuild the Legal Client Function (0 → 1)\nIdentify, engage, and onboard legal clients and partners, including law firms, corporate legal departments, legal tech companies, and alternative legal service providers\n\nTest and iterate on service models tailored to legal-sector needs (confidentiality, privilege, conflicts, data sensitivity, and procurement cycles)\n\nCreate early playbooks for how Mercor serves legal clients\n\nAccount Ownership & Growth\nLead client conversations end-to-end, from scoping through renewal and expansion\n\nQualify client needs, define mutual value, and drive engagements to close\n\nStructure commercial terms suited to law firms' and legal departments' procurement, engagement, and risk norms\n\nContracting & Negotiation\nOwn negotiations on pricing, scope, timelines, and obligations with legal clients\n\nWork closely with Legal and Finance to move quickly without sacrificing rigor\n\nNavigate data rights, confidentiality, privilege, and security requirements specific to the legal industry\n\nStakeholder Management\nAct as the primary point of contact for legal-sector clients and senior stakeholders, including managing partners, general counsel, and innovation and knowledge management leaders\n\nManage complex, multi-party relationships (partners, GCs, risk and conflicts, procurement, IT and security teams) with clarity and credibility\n\nAlign internal teams (Product, Research, Ops, Legal) around legal client priorities\n\nOperate Scrappily, Then Systematize\nStart hands-on: build client lists, run outreach, draft docs, close deals yourself\n\nIdentify patterns and convert them into repeatable processes as the legal book of business scales\n\nWhat We're Looking For\nExperience\n5+ years in Client Service, Account Management, Business Development, or Commercial roles, serving legal clients\n\nProven experience negotiating and closing contracts\n\nTrack record managing high-stakes external stakeholders, including risk, conflicts, and procurement functions\n\nDirect experience working with data products\n\nRequired: Prior experience working at or directly serving legal organizations, including AmLaw 200 or international law firms, corporate legal departments, legal tech or legal data companies, or alternative legal service providers\n\nMindset & Skills\nBuilder mentality: excited by ambiguity and 0→1 problems\n\nScrappy, resourceful, comfortable with unglamorous work early on\n\nStrong commercial instincts and negotiation skills\n\nClear, concise communicator with executive presence and credibility with senior attorneys\n\nAble to operate independently while partnering closely with internal teams\n\nNice to Have\nA JD or legal practice experience\n\nExperience in legal tech, legal AI, e-discovery, or legal research and data platforms\n\nExposure to data-driven products, AI, or technical stakeholders\n\nBackground working cross-functionally with legal and finance teams\n\nFamiliarity with legal-industry confidentiality and data requirements (e.g., attorney-client privilege, professional responsibility rules, client outside counsel guidelines, SOC 2)\n\nBenefits\nBi-annual performance bonus structure\n\nGenerous equity grant vested over 4 years\n\nUp to $15k Relocation bonus\n\n$10K housing bonus (if you live within 0.5 miles of our office)\n\n$1.5K monthly stipend for meals\n\nFree Equinox membership\n\n$200 monthly laundry reimbursement\n\n$200 monthly personal wellness reimbursement\n\nHealth, Dental, Vision insurance\n\nMercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. 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