{"id":3424867,"url":"https://alion.io/job/mercury-insurance-senior-solution-engineer","title":"Senior Solution Engineer","company":{"id":8014,"name":"Mercury Insurance","domain":"mercuryinsurance.com","url":"https://alion.io/company/mercury-insurance","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":94458,"max":179048,"currency":"USD","period":"year","gross":null,"usd_annual":179048},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AppDynamics","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"Jenkins","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-10-28T22:06:23Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T17:33:46Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Overview\nJoin an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!\nPosition Summary:\nThe Senior Solution Engineer is responsible for documenting and supporting end-to-end business flow implementations within a designated domain. This includes technical analysis, solution design, and collaboration with cross-functional teams to ensure high-quality delivery of prioritized features. The role involves managing agile processes, coordinating releases, and improving engineering efficiency through automation and AI. Additional responsibilities include system configuration, scripting, monitoring, and documenting data structures and integrations. The engineer also supports defect resolution and production operations.\nGeo-Salary Information\n An in-person interview may be required during the hiring process\nState specific pay scales for this role are as follows:\n$94,458 to $179,048 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)\n$85,871 to $162,771 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)\n$77,3283 to $146,494 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)\nThe expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.\nIn CA: Typical hiring range is $123,078 to $170,941\nResponsibilities\nEssential Job Functions:\nResponsible for developing and maintaining documentation/knowledgebase for complete business flow implementations for the assigned domain, including dependencies on other systems and vendors to facilitate effective solutioning and high-quality implementation of prioritized features.\nAssist with technical analysis and solution design for all the applications in the domain.\nDevelop subject matter expertise in the assigned solution space.\nSupport all teams in the assigned domain with knowledge sharing, clarifying, reviewing/validating deliverables for quality and completeness, basic testing, managing sprints, sprint retrospectives, coordinating work, sequencing tasks, and release management.\nCollaborate with other MTS teams, business, and vendors for identifying and addressing dependencies. Assist with monitoring and improving engineering process effectiveness and efficiency, and expanding use of automation including leveraging AI.\nResponsible for configuration, scripting, developing monitoring dashboards, and metric/log monitoring.\nResponsible for identifying and documenting data structure, data mapping, integration specs, component interactions, dependencies, and other design components.\nResponsible for defect analysis and remediation, production support, and/or handoffs to production support.\nQualifications\nEducation:\nMinimum:\nBachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience.\nPreferred:\nMaster’s Degree in Computer Science \nExperience:\nMinimum:\n5+ years’ work experience in insurance industry information technology.\n3+ years’ experience in technical analysis and solutioning.\n2+ years’ experience in technical documentation\nPreferred:\nExperience with the following:Guidewire Policy Center Test and Production Environment Configuration\nTroubleshooting & Root Cause Analysis for Policy Center Integration Issues\nGuidewire Policy Center Data Model & Entity Relationships\nSQL Scripts & Data Analysis \nPerformance Bottleneck Identification\nGosu Scripting for Policy Corrections and Automation\nCI/CD Automation (Jenkins, GitHub Actions)\nRelease Management, Deployment & Rollback Planning\nContainerization and Orchestration with Docker, Kubernetes & Amazon EKS\nApplication Monitoring (AppDynamics, Grafana) & Log Analysis\nLinux/UNIX Shell Scripting\n\nKnowledge and Skills:\nMinimum:\nThorough understanding of the P&C insurance industry and its business processes.\nExtensive experience in leveraging documentation tools like Jira, Confluence, and Microsoft Office tools.\nExperience in flowcharting, sequence diagrams, data mapping, and other constructs used to document business systems and technical design.\nExperience in effective business and technical impact analysis. Proficiency in collaborating with multiple teams, business units, and vendors.\nExperience coordinating and planning solution delivery.\nProficiency working with APIs, various data structures (like XMLs, JSONs, databases), and system logs.\nBasic understanding of object-oriented programming, web applications, and microservices.\nSome experience in leading and mentoring other solution engineers.\nExperienced in leading efforts for solutioning and implementing solutions for typical P&C business problems.\nPreferred:\nUnderstanding of Mercury business flows and rules is preferred.\nAbout the Company\nWhy choose a career at Mercury?\nAt Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.\nOur team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.\nWe care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.\nLearn more about us here: https://www.mercuryinsurance.com/about/careers\nPerks and Benefits\nWe offer many great benefits, including:\nCompetitive compensation\nFlexibility to work from anywhere in the United States for most positions\nPaid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)\nIncentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)\nMedical, dental, vision, life, and pet insurance\n401 (k) retirement savings plan with company match\nEngaging work environment\nPromotional opportunities\nEducation assistance\nProfessional and personal development opportunities\nCompany recognition program\nHealth and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more\nMercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.\nPay Range\nUSD $94,458.00 - USD $179,048.00 /Yr.","description_format":"text","description_chars":6843,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Education assistance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-28T22:06:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 24 · green card filings: 4","filings_12m":24,"filings_prev_12m":23,"green_card_filings_12m":4,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2}],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.788,"age_days":4,"expected_fill_days":6,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":179048,"is_top_pay":false},"html_url":"https://alion.io/job/mercury-insurance-senior-solution-engineer","json_url":"https://alion.io/job/mercury-insurance-senior-solution-engineer.json","meta":{"generated_at":"2026-11-02T21:35:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30182,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8014},"rest":"https://alion.io/mcp/rest/get_company?id=8014"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmercury-insurance-senior-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmercury-insurance-senior-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmercury-insurance-senior-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mercury-insurance-senior-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmercury-insurance-senior-solution-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3424867}},{"tool":"search_jobs","arguments":{"company":"mercuryinsurance.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3424867},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}