{"id":1459670,"url":"https://alion.io/job/mercury-payroll-operations-specialist-3","title":"Payroll Operations Specialist","company":{"id":2615095,"name":"Mercury","domain":"shipmercury.com","url":"https://alion.io/company/shipmercury","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":86600,"max":96200,"currency":"CAD","period":"year","gross":null,"usd_annual":67771},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T11:41:24Z","employer_posted_date":null,"last_verified_at":"2026-09-29T11:41:24Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"This a Full Remote job, the offer is available from: United States, California (USA), New York (USA), Oregon (USA)\nAbout the Role & Team\nThe Payroll Operations Specialist supports the compliance infrastructure that keeps our customers’ payroll operations running smoothly. You’ll own operational workflows across state registrations, employer account maintenance, workers’ compensation, business registrations, and related requirements.\nYou’ll work closely with Payroll Operations, Customer Support, Benefit, government agencies, insurance carriers, and external partners to resolve issues and deliver a strong customer experience.\nWhat You’ll Do\nOwn end-to-end workflows across assigned areas, including state registrations, employer account maintenance, workers’ compensation, Foreign Qualification (FQAL), Registered Agent Administration (RAA), Statements of Information (SOI), and related requirements.\nResearch state and local requirements and determine the steps needed to establish and maintain employer accounts, business registrations, and coverage.\nWork directly with government agencies, insurance carriers, brokers, and third-party partners to establish accounts, obtain information, and resolve issues.\nManage account, registration, and policy lifecycle changes, including registrations, updates, state additions, renewals, audits, transfers, and closures.\nInvestigate and resolve registration, account access, policy, coverage, and other operational issues.\nMaintain accurate customer records, credentials, documentation, deadlines, and status tracking.\nCommunicate requirements, blockers, timelines, and next steps clearly to customers and internal partners.\nIdentify recurring issues and improve processes, documentation, controls, and automation.\nManage a high-volume workload while prioritizing time-sensitive and high-risk work.\nSupport other Payroll Operations initiatives and duties as business and team needs evolve.\nWhat We’re Looking For\n2+ years of experience in payroll operations, state or business registrations, workers’ compensation, insurance operations, compliance operations, or a related field.\nStrong ownership and ability to manage work from intake through resolution with limited oversight.\nStrong research and problem-solving skills, including navigating unfamiliar state requirements, agency websites, and carrier systems.\nExcellent attention to detail with the ability to manage multiple deadlines and workflows.\nStrong written and verbal communication skills with a customer-focused approach.\nComfortable working directly with government agencies, carriers, vendors, and cross-functional partners.\nCuriosity and willingness to develop deep subject-matter expertise.\nYou May Be a Great Fit If You Have\nExperience with multi-state employer or business registrations and account maintenance.\nExperience with workers’ compensation policy administration, renewals, audits, or carrier relationships.\nExperience with FQAL, RAA, SOI, or other business compliance filings.\nExperience in payroll, fintech, PEO, benefits, insurance, or another high-growth operational environment.\nMercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\nTotal Rewards\nThe total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\nOur salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\nOur target new hire base salary ranges for this role are the following :\nUS employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$85,500-$96,200 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $77,000-$86,600 USDCanadian employees (any location):$80,800-$90,900 CAD","description_format":"text","description_chars":4522,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-29T11:41:24Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.799,"p_room":0.75,"age_days":25,"expected_fill_days":30,"reasons":["seen:25","velocity","win:late","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":67771,"is_top_pay":false},"html_url":"https://alion.io/job/mercury-payroll-operations-specialist-3","json_url":"https://alion.io/job/mercury-payroll-operations-specialist-3.json","meta":{"generated_at":"2026-10-25T06:44:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2615095},"rest":"https://alion.io/mcp/rest/get_company?id=2615095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmercury-payroll-operations-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmercury-payroll-operations-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmercury-payroll-operations-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mercury-payroll-operations-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmercury-payroll-operations-specialist-3"}]}