{"id":4209632,"url":"https://alion.io/job/mercy-primary-care-assistant-ma-2","title":"Primary Care Assistant - MA","company":{"id":47082,"name":"Mercy","domain":"mercy.net","url":"https://alion.io/company/mercy","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":126,"ghost_share":0,"stale_share":0.921,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Healthcare","role_family":"Healthcare","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oakville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T00:33:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Find your calling at Mercy!\nUnder the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:\nEducation: High school diploma or equivalent\nEducation Preferred: Graduate from an accredited Medical Assistant program\nExperience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic\nCoworkers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.\nCoworkers must actively maintain their certification, or they will be transitioned to the Medical Assistant title\nNew hire must attend MA Clinic Academy training\nMust have completed all MA Competencies\nComplete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation\nThorough Medication Reconciliation Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam) Blood Pressure Recheck for patients with elevated initial blood pressure reading Completion of Patient Experience Conversation\nWhy Mercy?\nFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.\nJoin a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. 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