{"id":1246739,"url":"https://alion.io/job/mergerware-customer-success-manager-saas-ma","title":"Customer Success Manager -SaaS M&A","company":{"id":3800266,"name":"MergerWare","domain":"mergerware.com","url":"https://alion.io/company/mergerware","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2019-12-19T05:17:05Z","employer_posted_date":"2019-12-19","last_verified_at":"2026-10-31T15:24:59Z","board_verified":true,"closed_at":null,"days_open":2508,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":2508},"description":"<b>About the Team:</b>MergerWare Customer Success team is integral in creating long term value for our customers and ensuring their success with MergerWare. This team works as an extended team of our customers that guide and advocate for our customers so they get the best outcomes from their M&A deal execution by using MergerWare.\nWorking closely with customers, Customer Success plans MergerWare platform implementations, onboarding, training, and ongoing support.\nThis team also identifies opportunities and challenges from the way the customer engages with our platform and takes action to help resolve challenges and foster expansion of usage and value from the solution over time.\n<b>Overview:</b>\nAs a Customer Success Manager, you will elevate and enhance the use of MergerWare platform by addressing the holistic needs of customers and large M&A groups to strengthen and maintain relationships. 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