{"id":3901499,"url":"https://alion.io/job/mesa-labs-associate-inside-sales-specialist","title":"Associate Inside Sales Specialist","company":{"id":2800669,"name":"Mesa Labs","domain":"mesalabs.com","url":"https://alion.io/company/mesalabs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":32,"max":40,"currency":"USD","period":"hour","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T14:20:58Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-10T15:03:53Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Are you looking for an opportunity to make a difference? At Mesa Labs we’re passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world.\nAt Mesa Labs we offer competitive wages, including bonus opportunity, and a comprehensive benefits package.\nBase Compensation Range: $32.50/hr - $40.63/hr\nThis is a temporary position that supports Mesa’s Sterilization and Disinfection Control (SDC) division. The SDC division manufactures and sells biological and chemical indicators that assess the effectiveness of sterilization and disinfection processes for pharmaceutical, healthcare, and dental industries.\nJob Summary\nThe Associate Inside Sales Specialist supports the sales organization by selling company products, systems, and services through inbound and outbound telephone and electronic channels. This entry-level professional role focuses on learning sales processes, building foundational product knowledge, and supporting customer acquisition and retention efforts under close supervision. The role partners closely with field sales and internal teams to qualify leads, follow up on opportunities, and help drive revenue within assigned accounts or territories.\nDuties/Responsibilities\nSales Support & Customer Engagement\nConduct inbound and outbound sales activities via phone, email, and digital platforms to support customer acquisition and retention.\nQualify incoming leads and follow up on marketing- or sales-generated opportunities.\nAssist with closing straightforward sales transactions in accordance with established pricing and approval guidelines.\nSupport field sales representatives by managing smaller accounts, lead follow-up, and opportunity coordination.\nAccount & Territory Support\nMaintain relationships with assigned customers to support renewals, repeat business, and upsell opportunities.\nHelp manage a defined set of accounts or a limited territory under guidance from senior sales staff.\nRoute complex opportunities to more senior inside or field sales representatives as appropriate.\nProduct & Process Knowledge\nDevelop working knowledge of company products, systems, services, and basic contract terms.\nDirect customers to appropriate online resources, documentation, or internal experts as needed.\nMaintain accurate customer and opportunity data in CRM and other sales systems.\nReporting & Collaboration\nTrack sales activities and update forecasts and pipeline information as required.\nPrepare routine activity reports and support sales metrics tracking.\nCollaborate with marketing, customer service, and operations teams to ensure a positive customer experience.\nExperience/Education\nBachelor’s degree preferred or equivalent combination of education and experience.\n0-2 years of experience in inside sales, customer service, or a related commercial role.\nKnowledge and Skillsets Required\nStrong verbal and written communication skills.\nAbility to learn technical products and articulate basic value propositions.\nCustomer-focused mindset with developing sales and negotiation skills.\nOrganized, detail-oriented, and able to manage multiple tasks.\nProficiency with Microsoft Office and willingness to learn sales systems and tools.\nPhysical Demands:\nSitting: Often for extended periods at desks or meetings.\nStanding or walking: Occasionally for meetings or office tasks. \nUsing computers: Typing and using office equipment. \nLifting: Light, less than 10 pounds. \nRepetitive motions: Frequent use of keyboard and mouse. \nEnvironmental Conditions:\nWorkspace: Climate control (air conditioning or heating) to ensure comfort.\nLighting: Adjustable lighting to reduce eye strain.\nNoise Levels: The noise level is moderate, with occasional interruptions from phone calls and conversations. Use non-canceling headphones if necessary.\nErgonomics: Workstations with desk and adjustable chairs to support good postures.\nVentilation: Good ventilation to ensure a comfortable working environment, though this can vary depending on the building. \nMesa Labs is an Equal Employment Opportunity Employer.\nMesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law. 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