SAP Application Consultant (m/f/d)

### **Our offer:**

• A varied and challenging role at a successful and financially stable company with a permanent employment contract
• Opportunities for personal and professional growth in a dynamic, team-oriented environment
• 30 days of vacation per year
• Hybrid Work model (teleworking of up to 60%)
• Company pension plan and long-term working time accounts
• Free parking or subsidies for train tickets, company bicycle leasing
• Subsidies for the canteen, corporate fitness program, and corporate benefits

### Your responsibilities:

• *Application Operations**

• Support the day-to-day stability and functionality of the assigned SAP modules with main focus to an Add-on Workflow Tool and connected archive system through incident handling, problem analysis and timely followup.
• Contribute to keeping business-critical application processes available and effective.

• *User Support**

• Provide 2nd-level support for users and key users in the European countries, answer questions and help resolve functional issues within the assigned scope.
• Ensure that support is service-oriented, pragmatic and well documented.

• *Enhancement Implementation**

• Analyse service requests and smaller change requirements, prepare specifications and coordinate or implement approved changes.
• Participate in testing and ensure that adjustments work reliably in the broader application context.

• *Process Collaboration**

• Work with module experts, senior consultants and business stakeholders on process

improvements and harmonised ways of working.

• Help translate operational needs into workable application adjustments.

• *Project Contribution**

• Participate in rollouts and application projects by supporting implementation, testing, user preparation and post-go-live stabilisation.
• Contribute to consistent deployment of new or improved solutions across Europe.

• *Documentation and Learning**

• Maintain relevant documentation and continue building expertise in the assigned modules and processes.
• Escalate more complex or architecture-relevant issues appropriately and make use of senior support where needed.

### **Your profile:**

• University degree or vocational qualification with relevant specialisation, or comparable practical background in IT and business applications.
• Initial relevant professional experience in SAP application support, process-related IT work or a comparable role.
• Strong IT-affinity and good understanding of business processes; willingness to deepen module expertise systematically.
• Structured way of working, service orientation and ability to cooperate effectively with users, colleagues and service partners.
• Good English skills; further language capabilities can be beneficial in the international environment.