{"id":4212273,"url":"https://alion.io/job/messiah-restaurant-operations-manager","title":"Restaurant Operations Manager","company":{"id":1791734,"name":"Messiah","domain":"messiah.edu","url":"https://alion.io/company/messiah","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mechanicsburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Lottie","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T12:59:30Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T01:27:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description:\nManage and support the daily operations of the Lottie Nelson Restaurant on the University campus.\n Primary Duties\nProvide leadership and direction to the team within the dining operation, achieving expectations and directives.\nUnderstand, follow, and enforce Dining Services policies.\nResponsible for safes, deposits, change orders, cash advances, and cash handling training for team members.\nManage, train and mentor regular full time, part-time, and student employees on all aspects of the operation including customer relations, product quality, culinary production, proper food presentation, cleanliness, sanitation, and ServSafe time and temperature procedures.\nSupport the daily production of food and merchandizing (presentation) of the restaurant, while adhering to current ServSafe guidelines.\nSupervise and monitor product handling, quality, merchandising, and portion control for all food items requiring preparation for menu selections in support of the culinary team.\nVerify, coordinate, and maintain schedules for staff, student leaders, and student workers in accordance with labor guidelines.\nWork with the Director of Dining Services, Purchasing Manager and Culinary Team to create and implement Monotony Breakers.\nEnsure compliance with professional practice manual, student employee manual, and the Messiah University Community Covenant.\nAssist in the development of departmental budget and projections of income and expenses.\nEnsure the targeted financial goals of the restaurant are met and or exceeded.\nMaintain computer software systems for the daily running of each operation (Blackboard, C-Bord, Word, Excel, Publisher, Powerpoint, and Touch Screen System).\nExplore growth opportunities (new products, featured items, staff development, publicity, and marketing) for the restaurant and implement when possible.\nEncourage innovative thinking in all restaurants to increase operational effectiveness.\nMaintain consistent and reliable attendance.\nMaintain all social media outlets ( Facebook, Twitter, Instagram, Messiah Dining Website) to ensure that all marketing efforts to increase awareness is met.\nSecondary Duties\nAssist in other Dining Service operations and assist the Dining Services management team with special projects as needed.\nCommunicate with other campus departments and vendors.\nOther duties as assigned.\nCritical Operating Practices\nThis position requires the following of the incumbent:\nConsistent demonstration of the highest standards of personal integrity\nA commitment to cultural intelligence and developing strong inter-cultural engagement skills\nProductive efforts toward the achievement of department goals and the University’s strategic plan\nConsistent engagement in the communication process, actively seeking to make sure that priorities and initiatives, as well as changes are communicated abundantly\nConsistent efforts to foster a work environment that is rooted in Christian values\nIntegration of Christian faith into daily work\nCompliance\nEmployees must comply with the use of Personal Protective Equipment (PPE) which includes, but is not limited to, safety glasses, chemical splash goggles, protective footwear, gloves (mechanical, chemical resistant, electrical, cut-resistant), face shields, hearing protection, protective clothing, etc. Requirements for use of PPE are communicated in the Safety Manual, Section 25; by supervision; in area safety rules; in machine and process procedures; and by posted signage. In addition, if a task exists with an inherent potential hazard but the use of PPE has not been identified, employees are encouraged to use the appropriate PPE to protect against the hazard.\nEducation Required\nAssociate’s Degree in the field of Hospitality Management or related field.\nEducation Preferred\nBachelor's Degree in the field of Hospitality Management and/or equivalent experience preferred.\nExperience Required\n5 years restaurant experience and 3 years in a supervisory role\nFood cost and labor cost management training and experience preferred\nExperience Preferred\nN/A\nSkills, Characteristics Required\nServSafe certified or able to earn certification within 12 months of employment\nOutstanding leadership skills\nAbility to manage and achieve budgeted targets in foodservice operations\nProficient in computer use and Microsoft Office Suite\nDemonstrated knowledge of culinary practices\nExcellent interpersonal skills; effective in communication, training, scheduling, and staffing\nGood decision maker\nAbility to positively motivate staff and work in a busy environment, leading by example\nSpecial Working Conditions\nFlexible schedule (late nights and weekends); must be able to lift up to 25 to50 lbs. and stand for extended periods. This position is essential; employees providing essential services must report to work as scheduled by their supervisor in the event of an emergency closing or delay.\nDriving Requirements\nThis position requires the operation of a Messiah University owned or leased vehicle and the employee must possess and maintain a current driver's license, meet the established criteria, and abide by all policies and procedures as presented in the University's Fleet Vehicle Use Policy.","description_format":"text","description_chars":5206,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-11-13T01:27:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T02:18:22Z"},"pay":null,"html_url":"https://alion.io/job/messiah-restaurant-operations-manager","json_url":"https://alion.io/job/messiah-restaurant-operations-manager.json","meta":{"generated_at":"2026-11-13T02:18:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4865,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791734},"rest":"https://alion.io/mcp/rest/get_company?id=1791734"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmessiah-restaurant-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmessiah-restaurant-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmessiah-restaurant-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/messiah-restaurant-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmessiah-restaurant-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4212273}},{"tool":"search_jobs","arguments":{"company":"messiah.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4212273},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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