Contract Manager, Program & Portfolio Services

The successful candidate will be experienced in procurement and contract development, including scope, commercial, deal strategy, legal, and pricing negotiations. In this role, you will have the opportunity to support IDC's organization from a deal strategy and operational efficiency perspective. Success in the role requires a high degree of process orientation, experience communicating complex contract terms and negotiation outcomes to technical and non-technical stakeholders, original thinking to proactively identify new and different approaches to structuring deals, and the ability to work across multiple functions as a trusted advisor.

Responsibilities

Support the overall contract management function, including deal-to-contract intake, contract drafting, deal negotiation, maintaining contract playbooks, and improving processes and systems Partner with business leads to help navigate complex operations and spend initiatives with significant spend and risk; drive cross-functional contracts, risk, and cost containment efforts Collaborate closely with business requesters and partners in Data Center Development; Design, Engineering & Construction; Facility Operations; Sourcing; In-house Legal Counsel; Finance; Business Risk & Insurance; and various Legal Compliance teams Partner with business leads to help navigate complex operations and delivery initiatives with significant spend and risk; drive cross-functional contracts risk and cost containment efforts Develop and continuously improve deal-to-contract strategies and procedures, ensuring compliance with company policies and controls Act as a liaison between finance and business teams and the general contractor to enforce contract and ensure timely and accurate financial reporting to ensure Sarbanes-Oxley Act (SOX) compliance Manage and mitigate data and user privacy risk to ensure deal compliance Develop and maintain customer relationships to ensure healthy and constructive interactions representing complex contracting issues to business partners Coordinate and drive resolution to key business issues with legal, risk management, corporate contracts, and business leads Provide guidance and internal support for their functional program on the best ways to structure deals Ensure that signed contracts are complete and clearly communicated to all relevant parties, including interpretation to support implementation Examine existing policies and procedures to optimize the end-to-end process from creation of the quote to the completion of signatures with all parties concerned Share best practices with and provide training to team, peers, and outside business units to enhance the quality and efficiency of contracting processes Ensure all approved requests have been properly documented, escalated to the appropriate approval level, and resolved within the applicable Service Level Agreement

Qualifications

12+ years of relevant work experience in strategic sourcing, contract negotiation, contract management, and supply chain operations Bachelor's degree or equivalent, with a degree or graduate degree in Supply Chain Management, Accounting, Legal Studies, Business Administration, English, Engineering, Construction Administration, or a similar field Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Graduate-level professional degree in law (J.D.) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Experience using contract management software or systems to prepare, process, and record contracts and purchase orders Infrastructure portfolio management, construction industry experience, or familiarity with service categories related to data center project and program management, such as general consulting, engineering, research and development, quality, testing, inspection, building management systems, artwork, furniture, and facility operations and maintenance Experience leading or facilitating sourcing or procurement events, including preparing and conducting requests for qualifications, requests for proposals, and requests for quotations Experience in interpreting and complying with corporate policies Experience working in a highly cross-functional environment with multiple stakeholders