{"id":3235954,"url":"https://alion.io/job/metasys-site-reliability-engineer-internship","title":"Site Reliability Engineer Internship","company":{"id":3856814,"name":"Metasys","domain":"metasysglobal.com","url":"https://alion.io/company/metasys","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"worldwide","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Grafana","optional":false},{"name":"LangChain","optional":false},{"name":"LLM","optional":false},{"name":"Loki","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Nest.JS","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Redis","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Traefik","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-10-25T09:10:58Z","employer_posted_date":null,"last_verified_at":"2026-10-25T09:10:58Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Overview: Reliability and Operational ExcellenceThe Site Reliability Engineer (SRE) is responsible for the ultimate stability, performance, and scalability of our entire integrated supply chain e-commerce platform. You will apply software engineering principles to operations, ensuring the high availability and resilience of the customer-facing e-commerce storefront, internal SaaS tools (WMS, OMS), and specialized AI agent services.\nInternship DetailsDuration: 3 months \nStart Date: ImmediateLocation: RemoteStipend: None initially. Based on your first-quarter performance, you may be offered a paid full-time opportunity, or even be absorbed directly by the client as an FTE.\nKey Responsibilities & Core ProjectsYou will be the champion of uptime, performance, and automated operations for systems handling the critical MES → WMS → OMS flow.\n\nAvailability & SLO Management: Define, implement, and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for core business processes and all application layers. Manage the platform's overall Service Level Agreement (SLA).\n\nObservability & Alerting: Architect, maintain, and optimize the comprehensive observability stack (Prometheus, Grafana, Loki, Tempo, OpenTelemetry). Develop high-fidelity alerting and ensure distributed tracing across the NestJS modular monolith and associated data stores (PostgreSQL, Redis).\n\nIncident Response & Review: Own the incident response workflow, ensuring rapid triage, mitigation, and root cause analysis. Conduct thorough post-incident reviews to drive continuous improvement and eliminate recurring toil.\n\nScalability & Capacity Planning: Optimize auto-scaling policies for all services running on Docker containers. Conduct capacity planning based on business projections, especially for peak e-commerce and manufacturing load.\n\nDisaster Recovery (DR): Design, implement, and regularly test Disaster Recovery procedures, including backup and restoration workflows for PostgreSQL 15 using tools like pgBackRest.\n\nAutomation: Eliminate operational toil through automation, managing infrastructure-as-code (Terraform) and CI/CD pipelines (Makefile).\n\nRequired Technologies & ToolsCandidates must possess deep experience in cloud operations, observability, and infrastructure automation:\n\nObservability Stack: Prometheus, Grafana, Loki, Tempo, OpenTelemetry (mandatory).\n\nInfrastructure & Platform: Terraform, Docker, Traefik, Oracle Cloud Free VMs (or equivalent public cloud).\n\nData & Resilience: PostgreSQL (Deep knowledge), Redis, pgBackRest.\n\nAutomation: Strong scripting skills (Python/Bash) and experience with CI/CD tools and Makefile.\n\nMethodology: Expert knowledge of SRE principles, toil reduction, and error budgeting.\n\nAI Agent FocusYou will be responsible for the operational reliability of the emerging AI layer.\n\nAgent Reliability: Implement specialized monitoring and logging for the AI agent services, ensuring LLM integrations and multi-agent systems (built with frameworks like LangChain) meet defined performance and availability SLOs.\n\nResource Optimization: Efficiently manage resource allocation for computationally intensive AI workloads to maintain platform stability and cost-efficiency.\n\nSuccess Metrics & Career PathPerformance will be measured by:\nUptime/Availability: Achieving defined SLAs/SLOs across the platform.\n\nMTTR: Reduction in Mean Time To Recover from production incidents.\n\nToil Reduction: Measured percentage reduction in manual, repetitive operational tasks through automation.\n\nMentorship Structure: Reports to the Head of Technology/CTO, working collaboratively with DevSecOps and development teams to ensure software is designed for reliability.\nOriginally posted on Himalayas","description_format":"text","description_chars":3729,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-25T11:28:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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