{"id":309782,"url":"https://alion.io/job/metaview-engagement-manager","title":"Engagement Manager","company":{"id":5718,"name":"Metaview","domain":"metaview.ai","url":"https://alion.io/company/metaview","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":65,"open_postings":39,"ghost_share":0.667,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":122000,"max_usd":273000,"period":"year","method":"role_country_seniority_unknown","sample_n":270},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Airtable","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Cursor","optional":false},{"name":"ElevenLabs","optional":false}],"status":"live","first_seen_at":"2026-06-30T11:51:01Z","employer_posted_date":"2026-06-30","last_verified_at":"2026-10-26T21:45:01Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":117},"description":"Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable.\nFounded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised $110m from top-tier investors including Google Ventures and Insight Partners.\nIt’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.\nHow we work\nFour principles guide us:\nVelocity. Optimize for rate of learning. Take action, get feedback, get better.\n\nHospitality. Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient.\n\nTransparency. Public unless private. Share context openly within the company so people and agents can take initiative.\n\nEnd-to-end. Deliver outcomes, not tasks. Step beyond your job description and see the work through.\n\nThe role\nAs an Engagement Manager, you’ll own our largest and most complex customers: the companies whose hiring people pay attention to, and the executive search firms at the top of their market. You’ll spend most of your time with talent leaders at companies like Brex and Deel, working through what AI actually changes for how they hire. They will take your view seriously, which means you need to have one\nPart solutions, part AI builder, and deeply commercial. You own the entire end-to-end journey of how a customer engages with the product, and you're measured on the revenue that comes out of it.\nGRR and NRR on your book are your north star. You’ll drive adoption, depth of usage, and genuine advocacy, and you’ll work hard at all three, because that’s what makes the number real. But you’re accountable for the success of our customers and revenue, not for a health score\nYou’ll run with a lot of autonomy, and what you work out becomes how the Engagement team works. You’ll also have more influence on what we build next then anyone outside the engineering team, because you’ll see what these customers need before we do.\nKey ownership areas:\nOwn GRR and NRR on your book. Protect the base, grow the accounts that should grow, and know at any point which of your customers are moving which way and why. That includes running the renewal and expansion conversations yourself, pricing, and the objections included, in partnership with sales.\n\nOwn the end-to-end customer journey on your accounts - onboarding, adoption, retention, expansion.\n\nBuild the senior relationships. Recruiters through to C-level, with the goal that your customers bring you into their planning rather than telling you about it afterwards.\n\nMake the value case in their terms. Recruiter capacity, cost per hire, time to fill, hiring manager hours - the case that justifies the renewal before you're asked for it.\n\nLead the change management. Getting a recruiting team to genuinely change how it works, not just switch the tool on. Adoption is how the number gets made, not a goal in itself.\n\nBuild with AI yourself. Shape their instance around how they hire, with the templates, reports, and analytics that answer their questions. Automate your own workflows rather than waiting for someone to build it for you.\n\nDo your own analysis. We have no separate data team. You'll pull the non-obvious insight out of usage data yourself and act on it early enough to matter.\n\nBuild the methodology. Turn what you learn into how the Engagement team works, and get the pricing pressure, competitive losses, and product friction in front of Sales and Product with enough clarity that they act.\n\nWhat you bring\n5+ years in consulting, customer success, solutions, engagement, or strategy roles serving B2B software customers, at a high-growth company or a top-tier firm.\n\nCommercial ownership of a book: renewals, expansion, and the retention number that came with it. If you've held a revenue-retention target, say what it was and what you did to it.\n\nComfort with the commercial conversation - pricing, negotiation, and objections handled rather than escalated.\n\nCredibility with both executive sponsors and day-to-day operators. You can run an exec workshop and get hands-on in a rollout.\n\nStrong analytical judgment. You use product usage data and account signals to spot risk, diagnose what's actually blocking adoption, and decide what to do next.\n\nHands-on with AI beyond casual use - something you've built, automated, or genuinely changed about how you work.\n\nYou've led customers through real workflow or technology change, rather than providing reactive support.\n\nOur brand is intelligent, low-BS, authentic, and deeply customer-oriented. As a champion for our brand, you'll need to be these things too.\n\nAbility to work in a hybrid model within our London office.\n\nWhat we offer\nAn environment that fosters cohesion, collaboration, and performance with transparency at the heart of what we do and how we communicate.\n\nSupreme rate-of-learning as we re-orient how the world works with AI.\n\nHigh compensation, through cash and equity.\n\nUnlimited AI - Unlimited access to ChatGPT, Claude, Cursor, and any other AI tools you need to move faster.\n\nBuild your own toolkit - We'll provide the latest hardware, software, and equipment you need to do your best work.\n\nRamp card for success - a company card to invest in the things that help you succeed:\nLunches and coffees with interesting people\n\nCommunity memberships\n\nEvent attendance\n\nProfessional development\n\nHome office upgrades\n\nBooks and learning resources","description_format":"text","description_chars":5688,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","HR & Recruiting AI"],"lifecycle":[{"event":"open","at":"2026-09-05T15:42:52Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.146,"p_room":0.28,"age_days":117,"expected_fill_days":21,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/metaview-engagement-manager","json_url":"https://alion.io/job/metaview-engagement-manager.json","meta":{"generated_at":"2026-10-26T22:27:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30460,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5718},"rest":"https://alion.io/mcp/rest/get_company?id=5718"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetaview-engagement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetaview-engagement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetaview-engagement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metaview-engagement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetaview-engagement-manager"}]}