{"id":3764953,"url":"https://alion.io/job/method-co-front-desk-supervisor-roost-rainey","title":"Front Desk Supervisor - ROOST Rainey","company":{"id":678271,"name":"Method Co.","domain":"methodco.com","url":"https://alion.io/company/methodco","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":65,"open_postings":56,"ghost_share":0.589,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T19:36:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:47:41Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"About Method Co. \nMethod Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. \nAbout ROOST Rainey \nROOST Rainey brings a refined, residential hotel experience to the heart of Austin’s vibrant Rainey Street District. Thoughtfully designed studio, one-, and two-bedroom apartments feature full kitchens, in-unit laundry, curated furnishings, and warm, modern interiors that feel instantly livable. Guests can unwind at the rooftop pool, enjoy expansive city views, or settle into beautifully crafted communal spaces that blend comfort with understated luxury. With its walkable location, elevated amenities, and signature ROOST service, it’s an ideal home base for both short stays and extended visits. \nWebsite: https://www.myroost.com/hotel/rainey-austin-texas \nPosition Overview \nROOST Rainey is seeking a polished, organized, and hospitality-driven Front Desk Supervisor to support daily operations and lead the front-of-house team. This role is ideal for someone who excels in guest service, communicates with confidence, and thrives in a leadership position. As a Front Desk Supervisor, you’ll oversee front desk operations, support training and development, and ensure every guest receives the warm, elevated experience that defines ROOST. \nKey Responsibilities \nLead and support front desk associates during daily operations \nProvide warm, professional, and efficient service to all guests \nOversee check-ins, check-outs, reservations, and guest inquiries \nAssist with onboarding, training, and coaching front desk team members \nEnsure all front desk procedures, standards, and service expectations are consistently met \nResolve guest concerns with empathy, professionalism, and sound judgment \nMaintain accurate records, reports, and shift documentation \nCollaborate with housekeeping, maintenance, and management to support smooth operations \nMonitor lobby and front desk presentation to ensure a clean, organized, guest-ready environment \nAssist with scheduling, inventory, and administrative tasks as needed \nQualifications \n1-2 years of hotel front desk or guest-service experience; supervisory experience preferred \nStrong communication and leadership skills \nWarm, guest-focused demeanor with a commitment to hospitality \nAbility to multitask and remain composed in a fast-paced environment \nProficiency with hotel reservation systems and front-office software \nStrong attention to detail and organizational skills \nFlexible schedule, including nights, weekends, and holidays \nWhat We Offer \nCompetitive hourly pay \nOpportunities for growth within a dynamic hospitality group \nA collaborative, design-driven work environment \nEmployee dining perks across Method Co. properties \nSick time & vacation \nHealth, vision, and dental benefits \nWorking Conditions/Environment: \nThe person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.\nAgility in executing fast-paced movements to navigate different areas of the property efficiently.\nThe person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.\nThe work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. \nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \nMethod Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. \nDisclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. \nCompensation Range\n$20—$23 USD","description_format":"text","description_chars":4510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-04T19:43:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":4,"expected_fill_days":50,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/method-co-front-desk-supervisor-roost-rainey","json_url":"https://alion.io/job/method-co-front-desk-supervisor-roost-rainey.json","meta":{"generated_at":"2026-11-09T06:42:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678271},"rest":"https://alion.io/mcp/rest/get_company?id=678271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmethod-co-front-desk-supervisor-roost-rainey"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmethod-co-front-desk-supervisor-roost-rainey"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmethod-co-front-desk-supervisor-roost-rainey"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/method-co-front-desk-supervisor-roost-rainey\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmethod-co-front-desk-supervisor-roost-rainey"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3764953}},{"tool":"search_jobs","arguments":{"company":"methodco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3764953},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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