{"id":2254790,"url":"https://alion.io/job/methodist-health-system-ems-coordinator","title":"EMS Coordinator","company":{"id":1935622,"name":"Methodist Health System","domain":"methodisthealthsystem.org","url":"https://alion.io/company/methodisthealthsystem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":19,"ghost_share":0,"stale_share":0.895,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-22T17:16:14Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Hours of Work :\nDayDays Of Week :\nM-F, occassional weekend as needed for EMS related operationsWork Shift :\n8X5 Day (United States of America)Job Description :\nJob Purpose\nEmergency Medical Service (EMS) Coordinator and pre-hospital coordinator will act as the liaison to affiliated EMS and pre-hospital agencies servicing the health care system catchment area.\nThe EMS Coordinator will be responsible for using critical thinking skills, coordinates pre-hospital communications with EMS Providers, and enhances the continuum of care by facilitating the flow of the patient from the pre-hospital setting, through the acute care setting and back to the community.\nWorks with team members and administration to improve customer satisfaction and maximize results within the emergency department and throughout the hospital.\nDemonstrates flexibility and adaptability to work process change, makes decisions and takes appropriate actions to solve problems.\nOriginates, develops, or implements new methods to accomplish objectives by meeting the needs of our customers.\nSupport the mission, vision, values and strategic goals of Methodist Health System.\nJob Requirements:\nEducation:\nHigh School Diploma or GED required.\nBachelor’s preferred.\nLicenses and/or Certifications:\nBasic Life Support and Advanced Cardio Life Support certification\nNREMT-P or RN preferred\nEMT-P or LP required\nWork Experience:\n5 years working knowledge of EMS process and EMT/Paramedic scope of practice.\nRequired experience in a leadership position within a fire department/EMS agency.\nPrior experience in a sales/business development role preferred.\nRelated Work Experience and Other Skills:\n\nJob Roles:\nClinical:\nAssist Stroke/Cardiac/Trauma Coordinators as needed.\nProvide educational assistance to local EMS providers.\nCoordinate paramedic CEs quarterly for ED paramedics as needed.\nAssist Materials Specialist with medical equipment training.\nHospital representative for EMS school activities, EMS student clinical scheduling and contracts.\nMaintains all records of educational activities EMS/Emergency Department Complaints.\nReceive and investigate complaints from EMS Providers, MHS Staff regarding EMS concerns, patient's complaints with EMS concerns, and family/visitors’ complaints regarding EMS related issues.\nInitiate and complete follow-up interviews as needed. Provide and report all EMS related complaints to ED Administration as needed.\nEMS/ED ResearchAssist ED and Hospital Administration with EMS and ED related research to improve EMS/ED relationships and hospital through put process.\nResearch EMS and ED EMS volume stats for monthly, quarterly and yearly reports.\nCreates & Maintains EMS Dashboards.\nReport on pertinent research to ED Administration.\n\nChest Pain Committee meetings.\nHospital Community Liaison MeetingsMethodist Health System - Semi-annual EMS Meetings.\nParticipates and attends North Central Texas - Trauma Regional Advisory Committee (NCT-TRAC) Meetings.\nAttend any EMS/Fire Dept. related events or meetings as needed.\n\nCoordinate, plan and host meetings and nursing /EMS conferencesEMS & ED/Hospital Relationships and EMS Patient Experience.\nImprove and maintain a good working relationship with EMS Providers through communication, collaboration, and education.\nMeet with EMS/Fire Dept. leadership teams and other EMS Liaison quarterly per year as needed.\nEMS/Fire Department visits daily.\nFollow up with EMS patient’s outcomes for all STEMI, trauma and CPR's, code stroke activations.\nObtain copies of EMS reports.\n\nMaintains EMS lounge and EMS printing equipment such as daily checks, stocking and upkeep of room and equipment & appliances in rooms.\nMaintains storage of EMS equipment and facilitates the return of all EMS equipment left at the ED.\nResponsible for assisting EMS Services with ongoing quality assurance processes as needed.\nActs as a liaison between the ED staff and EMS for questions and concerns regarding clinical and professional interactions.\nEnsures that EMS Services provides the appropriate documentation of each patient brought to the ED.\nWork with ED Leadership and Emergency Management Department to assist in developing mock MCI drills and other mock drills.\nWill work in the Emergency Department assisting in patient care and within the scope of practice when the ED is experiencing high acuity or volume and/or at the request of the ED Manager.\nWill work with Attending ED physicians.\nDemonstrates the key elements of service excellence and MHS core values.\nIs able to lead challenging conversations and successfully deal with day-to-day interactions with patients, families, visitors and customers in a positive consistent manner i.e., physicians, hospital staff etc.\nMaintains a calm empathetic, controlled approach at all times and consistently projects an image of Methodist Health System in a positive manner.\nEducational Resource Assist Emergency Department Educator with staff trainingBasic Life Support -CPR Instructor AHA - Caruth Initiative Grant Education (EMS Champion).\nPerforming education on Code STEMI, Code Stroke, MCI, & Trauma drills.\nLifeNet Administrator - Operations and Training.\nAdministrator EMS electronic medical records.\nMaintains MCI Disaster Drill closet and equipment.\nWill respond to CODE Medical Emergency Response Team (MERT) when available while on dutyAssists the ED Manager with the overseeing of the Code MERT policy and response.\nWill develop and maintain dashboards for Code MERT's.\nWill collect and oversee the documentation on all Code MERT's.\nWill maintain & oversee the ED patient Follow up program.\nWill follow current Follow-up SOP.\n\nEMS Liaison:\nMaintain and improve a good working relationship with Air Based, Fire Based, Private, and Hospital Based EMS Providers through communication, education, and public relation events.\nPositive impact on patient care process improvement and EMS/Hospital relations.\nResearch and attend EMS educational informative and marketing initiatives that would improve patient care process and EMS/Hospital relationships.\nMatching EMS records with hospital medical records as needed.\nFollow up on EMS patients transported to Methodist Southlake Medical Center as needed for process improvement.\nReceive and investigate complaints from EMS Providers, MHS Staff, patients, relatives of patients, and visitors on EMS related issues.\nReport all complaints to ED/Hospital Administration.\nPerform duties within the scope of practice as an Emergency Department Technician as needed.\nPerformed any other tasks EMS related assigned by Hospital Administration\nPhysician Development:\nAdministrative responsibility of product line marketing to all regional fire departments determined by executive team.\nManage personnel in fire stations that will encourage EMS to bring patients to MHS services by communicating changes, new equipment and technology and other services offered.\nContinually plan strategies and quota visits to fire stations per month.\nCreate reports to monitor EMS utilization trends and communicate that information to executive team.\nTour new fire department command staff around hospital and existing command staff as new facilities/amenities are created.\nServe as liaison between fire stations and MHS departments to help assist with operational concerns and opportunities for improvement: Obtain feedback from fire stations on operational issues; identify needs and opportunities for improvement to hospital departments and administration.\nAssure follow-up with communication from the hospital back to the fire department.\nTo establish and cultivate positive relationships between fire departments and hospital: Build positive hospital-fire department relations through station visits, telephone contacts and prompt attention to fire department needs and concerns.\nCommunicate contacts with fire departments and their crew through meetings with appropriate director or Vice President.\nDevelop and maintain positive relationships with fire departments on behalf of the hospitals for the purpose of increasing utilization of emergency department services and building fire department loyalty.\nCompletes other duties as assigned.\nMethodist Dallas Medical Centeris one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:\nMagnet®-designated hospital\n150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023\nTop 10 Military Friendly® Employer, Gold Designation, 2023\nTop 10 Military Spouse Friendly® Employer, 2023\nLevel III Neonatal Intensive Care Unit\nLiver, kidney, and pancreas transplantation programs","description_format":"text","description_chars":9145,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Military spouse friendly"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Contract Manufacturing","Health Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-11T03:45:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":7,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.443,"p_room":0.75,"age_days":15,"expected_fill_days":18,"reasons":["conf:16","stale_co","win:late","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/methodist-health-system-ems-coordinator","json_url":"https://alion.io/job/methodist-health-system-ems-coordinator.json","meta":{"generated_at":"2026-10-22T20:34:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4638,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935622},"rest":"https://alion.io/mcp/rest/get_company?id=1935622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmethodist-health-system-ems-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmethodist-health-system-ems-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmethodist-health-system-ems-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/methodist-health-system-ems-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmethodist-health-system-ems-coordinator"}]}