{"id":3262937,"url":"https://alion.io/job/methodist-health-system-patient-representative-neurosurgery","title":"PATIENT REPRESENTATIVE - NEUROSURGERY","company":{"id":1935622,"name":"Methodist Health System","domain":"methodisthealthsystem.org","url":"https://alion.io/company/methodisthealthsystem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":28,"ghost_share":0,"stale_share":0.786,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-02T15:05:20Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Hours of Work :\n40Days Of Week :\n5Work Shift :\nJob Description :\nJOB TITLE: PATIENT REPRESENTATIVE\nDEPARTMENT: PATIENT CARE FACILITY\nSUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER\nSUPERVISION EXERCISED: NONE\nJOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.\nDUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)\n1. Maintains strictest confidentiality.\n2. Greets patients in a prompt, courteous and helpful manner.\n3. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.\n4. Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.\n5. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.\n6. Maintains work area and reception area in neat and orderly manner.\n7. Advises PracticeManager of problems and concerns in the Front Office and helps in problem solving.\n8. Attends educational and staff meetings as scheduled.\n9. Determine and input daily balance of charges and receipts as assigned by the Office Manager.\nFollows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.\nPERFORMANCE REQUIREMENTS\nKNOWLEDGE, SKILLS, AND ABILITIES\nKnowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public.\nEDUCATION\nHigh school education or equivalent\nEXPERIENCE AND SKILLS\n1. Strong communication skills with consistent incorporation of judgement and discretion.\n2. Working knowledge of medical terminology and coding preferred.\nPrevious two years in a front office using medical management software preferred.\n4. Previoustyping or data entry at 40 wpm experience.\nTYPICAL PHYSICAL DEMANDS\nFrequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use.\nTYPICAL WORKING CONDITIONS\nWork is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.\nMethodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:\nNewsweek’s America’s Most Admired Workplaces 2026\n\nGlassdoor’s Best-Led Companies 2025\n\nFortune’s Best Workplaces in Health Care 2025\n\nGreat Place to Work Certified 2026-2026\n\nGlassdoor’s Best Places to Work 2025\n\nTIME’s Best Companies for Future Leaders 2025\n\nMilitary Friendly - Gold Employer 2025\n\nNewsweek’s America’s Greatest Workplaces for Mental Well-Being 2025\n\nBecker’s Healthcare Top Places to Work in Healthcare 2025\n\nNewsweek’s Greatest Workplaces 2025","description_format":"text","description_chars":4426,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-26T06:52:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":7,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.518,"p_room":0.9,"age_days":11,"expected_fill_days":18,"reasons":["conf:6","stale_co","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/methodist-health-system-patient-representative-neurosurgery","json_url":"https://alion.io/job/methodist-health-system-patient-representative-neurosurgery.json","meta":{"generated_at":"2026-11-02T20:16:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28336,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935622},"rest":"https://alion.io/mcp/rest/get_company?id=1935622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmethodist-health-system-patient-representative-neurosurgery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmethodist-health-system-patient-representative-neurosurgery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmethodist-health-system-patient-representative-neurosurgery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/methodist-health-system-patient-representative-neurosurgery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmethodist-health-system-patient-representative-neurosurgery"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3262937}},{"tool":"search_jobs","arguments":{"company":"methodisthealthsystem.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3262937},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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