{"id":139680,"url":"https://alion.io/job/methods-user-researcher","title":"User Researcher","company":{"id":6935,"name":"Methods","domain":"methods.co.uk","url":"https://alion.io/company/methods-business-and-digital-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":33,"ghost_share":0,"stale_share":0.364,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom","London, United Kingdom","Birmingham, United Kingdom","Sheffield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":154000,"period":"year","method":"role_country_seniority_unknown","sample_n":198},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-24T17:52:58Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-16T21:38:46Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":21},"description":"User Researcher\nMethods Business and Digital Technology Limited\nMethods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.\nOur human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.\nWe support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.\nPredominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.\nMethods was acquired by the Alten Group in early 2022.\nRequirements\nYour role\nWe are looking for an experienced User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user.\nYou will have experience of working on products and services in a public sector\nenvironment, conducting user research on projects to a high ethical standard, with knowledge of GDS standards.\nYour responsibilities will include:\nChampioning the user on services and products\nPlanning and conducting user research, developing recruitment briefs, conducting analysis and presenting research findings\nAppropriate story telling of research findings to different audiences\nCollaborating with the product team to turn research findings into prototypes and features that meet the user need\nPresenting research findings, user insight and recommendations to the product team and wider stakeholders\nPromoting user centered design principles and best practice within government\nApplying relevant knowledge in the user-centered design process to product and service design\nUndertaking qualitative and quantitative research projects, such as ethnography and usability studies\nRequirements\nEssential skills\nKnowledge, experience and passion for user centered design practices\nExperience undertaking user research and using a range of research methods, such as usability testing, interviewing, and surveys, as well as being able to choose an appropriate method for a project\nExperience working in agile multidisciplinary teams, including designers and developers, to build digital products and services\nConfidence developing user needs, personas/mindsets, user journey maps, and other research artefacts\nExperience applying and understanding of ethical research practices and processes, such as consent\nExperience gathering evidence to support decision making, and gathering research questions and assumptions from a project team\nConfidence championing user-centred design practices for digital products and services\nExperience managing stakeholders, building successful relationships, and collaborating with stakeholders and the project team to define research goals and involve them in research\nWe know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.\nDesirable skills\nSkills that would also be useful in this role include:\nAdvocating for fully accessible and inclusive products and services, along with a working knowledge of applying accessibility and inclusivity to projects\nTaking a proactive approach to diversity, equity and inclusion internally and with clients\nExperience or a working knowledge of GDS service assessments\nBenefits\nMethods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.\n\nBy joining us you can expect\nAutonomy to develop and grow your skills and experience\nBe part of exciting project work that is making a difference in society\nStrong, inspiring and thought-provoking leadership\nA supportive and collaborative environment\nDevelopment - access to LinkedIn Learning, a management development programme, and training\nWellness - 24/7 confidential employee assistance programme\nFlexible Working - including home working and part time\nSocial - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes\nTime Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year\nVolunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation\nPension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution\nLife Assurance - of 4 times base salary\nPrivate Medical Insurance - which is non-contributory (spouse and dependants included)\nWorldwide Travel Insurance - which is non-contributory (spouse and dependants included)\nEnhanced Maternity and Paternity Pay\nTravel - season ticket loan, cycle to work scheme\nFor a full list of benefits please visit our website (www.methods.co.uk/careers/benefits)","description_format":"text","description_chars":5351,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-07-30T00:00:00Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.76,"p_room":0.9,"age_days":21,"expected_fill_days":42,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/methods-user-researcher","json_url":"https://alion.io/job/methods-user-researcher.json","meta":{"generated_at":"2026-10-16T22:04:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3450,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6935},"rest":"https://alion.io/mcp/rest/get_company?id=6935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmethods-user-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmethods-user-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmethods-user-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/methods-user-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmethods-user-researcher"}]}