{"id":4029930,"url":"https://alion.io/job/metis-009-housing-stabilization-case-coordinator","title":"009 - Housing Stabilization Case Coordinator","company":{"id":175734,"name":"Metis","domain":"metis.io","url":"https://alion.io/company/metis-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Windsor, Canada","Timmins, Canada","Toronto, Canada","London, Canada","Whitby, Canada","Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T05:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:40:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role:\nFront-line, client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines, and are responsible for documenting accurate and timely case notes. They are required make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries. \nThis is a 1-year contract with possibility of extension.\nWhat You Will Be Doing:\nDelivery of associated program goals including delivery of services, managing volunteers, maintaining and supporting clients within a pre-defined geographic area\nHousing Based Case management by providing supports to assist clients in developing skills to deal with and resolve identified challenges specific to maintaining stable housing\nMaintain a caseload of clients as required\nMaintain client files including case notes for pertinent data collection, ensuring client confidentiality at all times\nMaintain statistics relevant to caseloads and supports provided\nPerform administrative duties related to case management and service delivery\nEnsure program delivery is consistent with funding agreements, including community engagement and system navigation support\nPlan and execute on a client service plan, including referral to other agencies that provide financial assistance, legal aid, housing, medical treatment and other services\nEvaluate the effectiveness of service and program delivery\nOrganize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training\nLiaise with private and social housing landlords\nProvide education on landlord-tenant rights and responsibilities\nPromotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)\nReports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.\nPerforms other job/branch-related duties as required.\nQualifications:\nCollege Diploma (3 year) or equivalent combination of education and experience\n1 to 3 years of experience\nClient service experience\nDemonstrated social services/community supports experience \nA high degree of technology literacy and proficiency in standard office equipment\nAdvanced communications skills\nOrganization skills and time/priority-management\nHighly detail-oriented\nDemonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures\nDemonstrated ability to work alone/independently with minimal supervision\nWorking knowledge of Ontario’s landlord and tenant rights and responsibilities (Residential Tenancies Act, Landlord & Tenancy Board processes, etc.)\nKnowledge of issues affecting those experiencing homelessness or at-risk of homelessness","description_format":"text","description_chars":3287,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain Infrastructure"],"lifecycle":[{"event":"open","at":"2026-11-10T18:18:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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