{"id":4244846,"url":"https://alion.io/job/metlife-assistant-enterprise-infrastructure-engineer","title":"Assistant Enterprise Infrastructure Engineer","company":{"id":450553,"name":"MetLife","domain":"metlife.com","url":"https://alion.io/company/metlife-5","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cary, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":86900,"currency":"USD","period":"year","gross":null,"usd_annual":86900},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Scrum","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-13T12:21:27Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T12:45:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Team You Will Join\nWhen you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.\n\nThe Opportunity\nThe Assistant Enterprise Infrastructure Engineer is responsible for supporting the engineering, administration, and modernization of enterprise end-user computing and desktop virtualization platforms across MetLife's global Digital Workplace organization. This role contributes to delivering secure, scalable, and reliable workplace technology services that enable employee productivity and support MetLife's ongoing cloud transformation initiatives.\nThis is an exciting opportunity to work on strategic modernization programs, including Windows 365 Cloud PC migration, Azure Virtual Desktop (AVD) adoption, and global operating model transformation, while building hands-on experience with leading cloud, virtualization, automation, and end-user computing technologies in a large-scale global enterprise environment.\n\nKey Responsibilities\nSupport the engineering, administration, and operational support of enterprise desktop virtualization and end-user computing platforms, including Windows 365, Azure Virtual Desktop (AVD), Citrix, and endpoint management technologies.\nAssist with Cloud PC migration, AVD adoption, platform upgrades, patch management, and technology lifecycle activities supporting MetLife's Digital Workplace strategy. \nMonitor, troubleshoot, and resolve infrastructure, virtualization, and endpoint-related issues to maintain platform stability, performance, and user experience.\nSupport Microsoft Intune, Entra ID, Active Directory, Group Policy, and related endpoint management and security technologies.\nAssist in developing and implementing automation and AI-driven solutions to improve operational efficiency, streamline support processes, enhance platform management, and support digital workplace innovation initiatives.\nCollaborate with engineering, operations, security, and vendor teams to deliver infrastructure projects, support global operating model alignment, and contribute to technology modernization efforts.\nDevelop and maintain technical documentation, operational procedures, and knowledge articles while participating in incident, problem, and change management activities.\n\nRequired Qualifications\nBachelor’s degree in computer science, Information Technology, Engineering, Information Systems, or a related field experience.\n2+ years of experience supporting enterprise infrastructure, desktop engineering, virtualization, cloud, or end-user computing technologies.\nWorking knowledge of Microsoft Windows Server, Windows 10/11, Active Directory, Microsoft Intune, Entra ID, Azure, and endpoint management technologies, with exposure to Citrix, Azure Virtual Desktop (AVD), Windows 365, or similar virtualization platforms.\nExperience with PowerShell, automation, AI-enabled technologies, and/or Agile/Scrum methodologies, along with strong analytical and troubleshooting skills to support infrastructure modernization and continuous improvement initiatives.\nStrong communication, collaboration, and problem-solving skills with the ability to work effectively across engineering, operations, security, and project teams.\n\nPreferred Qualifications\nExperience supporting enterprise-scale virtualization, endpoint management, cloud infrastructure, or Digital Workplace platforms.\nExposure to Windows 365, Azure Virtual Desktop (AVD), Citrix Cloud, Nexthink, AI-powered operational tools, or related end-user computing technologies.\nExperience participating in Agile delivery teams, Scrum ceremonies, automation initiatives, or platform modernization projects.\nMicrosoft, Azure, Citrix, Scrum, or other infrastructure-related certifications are a plus.\nLocation Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.\nThe expected salary range for this position is $70,000 - $86,900. This role may also be eligible for annual short-term incentive compensation. 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