{"id":4245727,"url":"https://alion.io/job/metlife-multimedia-support-engineer","title":"Multimedia support Engineer","company":{"id":450553,"name":"MetLife","domain":"metlife.com","url":"https://alion.io/company/metlife-5","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T12:33:39Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T07:07:55Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Responsibilities\nThe Multimedia Support Engineer will coordinate, execute, and support the multimedia requirements of executive and routine meetings. This role involves providing technical support for audiovisual and videoconferencing equipment, ensuring high-quality customer service, and maintaining the integrity of conference rooms in a fast-paced corporate environment.\n·Audiovisual and Videoconference Technology Setup: Setup, test, operate, and tear down audiovisual, videoconference equipment, and digital signage equipment.\n·Technical Support: Provide technical support for audiovisual and videoconference systems, including troubleshooting and resolving issues.\n·Videoconference Management: Execute all aspects of videoconferences, including call setup, end-user training, troubleshooting, and escalation of issues.\n·Preventive Maintenance: Perform regular preventive maintenance checks and address issues with audiovisual, videoconferencing and digital signage equipment.\n·User Training and Consultation: Provide consultation and education to end-users on presentation technology equipment.\n·Technology Updates: Stay updated with current and new audiovisual and videoconference technologies.\nRequirements\n·Educational Background: High school diploma or equivalent; a bachelor's degree in a related field is a plus.\n·Technical Expertise: Thorough working knowledge of audiovisual and videoconference equipment, including systems from manufacturers like Cisco and Crestron.\n·Experience: Minimum of 3-5 years in AV and presentation technologies and customer service experience.\n·Certifications: CTS certification and relevant training in multimedia systems are desired.\n·Communication Skills: Strong customer service and communication skills.\n·Problem-Solving Skills: Strong analytical and troubleshooting abilities.\n·Team Player: Ability to work independently and excel in a team environment.\n·Software Proficiency: Working knowledge of Microsoft 365.","description_format":"text","description_chars":1960,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-13T12:33:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/metlife-multimedia-support-engineer","json_url":"https://alion.io/job/metlife-multimedia-support-engineer.json","meta":{"generated_at":"2026-11-15T16:11:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8197,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450553},"rest":"https://alion.io/mcp/rest/get_company?id=450553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetlife-multimedia-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetlife-multimedia-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetlife-multimedia-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metlife-multimedia-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetlife-multimedia-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4245727}},{"tool":"search_jobs","arguments":{"company":"metlife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4245727},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}