{"id":4246232,"url":"https://alion.io/job/metlife-senior-technical-functional-analyst-2","title":"Senior Technical Functional Analyst","company":{"id":450553,"name":"MetLife","domain":"metlife.com","url":"https://alion.io/company/metlife-5","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-11-13T12:39:16Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:13:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Business Systems Analyst\nDepartment: Technology\nRole Description\nThe Business Systems Analyst partners with business stakeholders and engineering teams to identify business needs, define AI-enabled solutions, and translate requirements into actionable specifications. This role uses AI tools and copilots across the AI Product Development Lifecycle to improve analysis quality, documentation, solution design, testability, delivery readiness, and business outcomes.\nKey Responsibilities\nAnalyze business requirements, user journeys, pain points, controls, exceptions, data flows, integrations, and system behaviors across enterprise insurance platforms.\nLead discovery workshops, clarify assumptions, define functional and non-functional requirements, and help stakeholders articulate measurable business outcomes and success criteria.\nTranslate business objectives into To-Be processes, functional designs, user stories, acceptance criteria, business rules, dependencies, and implementation-ready backlog items.\nServe as the primary functional point of contact for delivery teams, resolving requirement ambiguities and supporting design decisions throughout development.\nPartner with QA, SDETs, product owners, and business users to define test scenarios, UAT coverage, regression scope, test data needs, and acceptance evidence.\nMaintain traceability across business objectives, epics, features, user stories, test scenarios, decisions, and delivered capabilities using AI-assisted practices where appropriate.\nCandidate Qualifications\nBachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.\n7+ years of experience in business systems analysis, solution analysis, technology delivery, system design, application operations, or related enterprise-scale roles.\nExperience applying AI-assisted delivery practices across discovery, requirements analysis, documentation, process mapping, stakeholder communication, testing, impact analysis, and reporting.\nStrong ability to convert business needs into clear requirements, process models, user stories, acceptance criteria, traceability, and delivery artefacts.\nKnowledge of insurance platforms and processes across onboarding, policy servicing, claims, agent operations, integrations, reporting, and operational support.\nNative-level Japanese proficiency is desirable for Japan-facing roles; intermediate English proficiency is acceptable for working with offshore development teams.\nTech Stack\nDelivery Methods: Agile, Scrum, Scaled Agile Framework, backlog refinement, sprint planning, release readiness, operational readiness\nBusiness Analysis Artefacts: Current-state and To-Be process models, user journeys, business rules, user stories, acceptance criteria, decision logs, traceability matrices\nAI & Productivity Tools: Microsoft M365 Copilot, GitHub Copilot, AI-assisted analysis, documentation, and validation practices\n Quality, Testing & Governance: UAT support, test scenario definition, requirements traceability, defect triage, change governance, audit-sensitive documentation, human review","description_format":"text","description_chars":3096,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":true},{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-13T12:39:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-13T21:20:54Z"},"pay":null,"html_url":"https://alion.io/job/metlife-senior-technical-functional-analyst-2","json_url":"https://alion.io/job/metlife-senior-technical-functional-analyst-2.json","meta":{"generated_at":"2026-11-13T21:20:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42561,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450553},"rest":"https://alion.io/mcp/rest/get_company?id=450553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetlife-senior-technical-functional-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetlife-senior-technical-functional-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetlife-senior-technical-functional-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metlife-senior-technical-functional-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetlife-senior-technical-functional-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4246232}},{"tool":"search_jobs","arguments":{"company":"metlife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4246232},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}