{"id":4246233,"url":"https://alion.io/job/metlife-sr-technical-functional-analyst-ii","title":"Sr. Technical Functional Analyst -II","company":{"id":450553,"name":"MetLife","domain":"metlife.com","url":"https://alion.io/company/metlife-5","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Waterfall","optional":false},{"name":"AWS","optional":true},{"name":"Confluence","optional":true},{"name":"GCP","optional":true},{"name":"Postman","optional":true}],"status":"live","first_seen_at":"2026-11-13T12:39:16Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T12:45:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The MetLife EMEA Technology organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a function focused on driving digital technology strategies for key technology functions within MetLife including. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate.\nWe are seeking a detail-oriented Sr. Technical Functional Analyst who can provide support in the execution of projects that include a technical component. This is a hands-on delivery role focused on functional analysis, system behavior definition, and technical collaboration within MetLife’s technology landscape. The role translates business requirements into precise techno functional designs that can be implemented, tested, and operated reliably. Acting at the intersection of business, IT delivery, and vendors, the analyst ensures solutions are technically feasible, well-specified, and aligned with MetLife’s New Frontier strategy by improving solution quality, reducing rework, and enabling predictable delivery.\nKey Relationships:\nInternal Stake Holder - EMEA ART Leader, ART Leadership team, India EMEA Technology AVP, and Business process Owners for EMEA Technology.\nKey Responsibilities:\nGather information and detailed requests regarding user requirements through discussions with stakeholders.\nProvide support for software applications by troubleshooting issues and implementing new functionalities.\nLead technical discovery and requirements workshops focused on system behavior, data flows, integrations, and business rules.\nCreate detailed, implementation-ready functional specifications, user stories, acceptance criteria, and process definitions.\nTechnical specification of APIs, integration patterns.\nTechnical specification of data model from different database repositories. \nCreate analysis documents, testing documentation, and user manuals.\nEnsure that effective risk management is integrated into daily activities, in accordance with MetLife policies, and escalate relevant topics to the manager or the risk function.\n·Oversee functional gap analysis between business needs and existing systems, identifying configuration vs. customization options.\nEducation:\nBachelor of Computer Science or equivalent. \nStrong experience as a Technical Analyst \nStrong understanding of SDLC, Agile/Scrum, or Waterfall methodologies \nAbility to write clear functional and technical documentation \nExperience working with development teams, APIs, databases, and enterprise systems \nStrong analytical, problem-solving, and communication skills\nTechnical Stack: \nMain Skill: Experience with Agile tools such as Jira, Confluence, or Azure DevOps \nExcellent planning, leadership, and project control skills\n·A working understanding of AI concepts and experience leveraging productivity tools to support effective, data driven work.\n·Knowledge on API testing tool like Postman.\nExposure to cloud platforms (Azure, AWS, GCP) \nStrong experience in functional specification writing including business rules, data mappings, and interface behaviour.\nSolid understanding of system integrations including REST APIs, web services, and message-based integration.\nWorking knowledge of SQL for data validation, analysis, and troubleshooting.\nHands-on experience with JIRA, Azure DevOps, and ServiceNow for requirements, testing, and incident management.\nPrior experience in Insurance domain.\nCompetencies: Advanced Experience\nCollaboration\nCommunication: Ability to communicate effectively to ensure results are achieved\nAgile Practices\nDevSecOps, CI/CD\nCollaboration Tools\nProduct/Business/Industry experience\nApplication Design/Architecture\nCloud Native Technologies\nCommunication: Ability to communicate effectively to ensure results are achieved\nCollaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment\nDiverse environment: Can-do attitude and ability to work in a high paced environment\nSoft Skills: \nExcellent problem-solving, communication, and stakeholder management skills. \nAbility to balance technical innovation with business value delivery. \nBusiness acumen: A level-headed, clear communicator to gain detailed level of understanding of organizational business requirements and business dynamics. \nSelf-Motivated and able to work independently. \nAttention to detail \nCollaborative \nTeam Player \nDecisive \nSupportive \nPassionate \nProfessional 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