Product Manager

Description

ABOUT METRC

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Metrc Product Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

GENERAL OVERVIEW

As a Metrc Product Manager, you own the end-to-end lifecycle of a Metrc software product. You will act as a bridge between stakeholders, customers and development teams to ensure products are aligned with business cases and objectives and deliver exceptional value to users.

KEY RESPONSIBILITIES

· Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands.

· Leverage AI-powered tools, techniques, or platforms to enhance product discovery, prioritization, decision-making, and delivery, including identifying opportunities where AI can improve customer experience, operational efficiency, regulatory workflows, or product differentiation.

· Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas.

· Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers.

· Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget.

· Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction.

· Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs.

· Serve as the voice of the customer, ensuring products meet their needs and address pain points.

· Prioritize and manage the product backlog, balancing short-term goals with long-term vision.

· Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity.

Requirements

QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES

Required Qualifications

· Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience).

· 5+ years of experience as a Product Manager or similar role in a software development environment.

· Proven track record of successfully delivering software products from concept to launch.

· Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams.

· Exceptional analytical and problem-solving skills with the ability to make data-driven decisions.

· Excellent communication, presentation, and leadership abilities.

· Proficiency in product management tools (e.g., JIRA, Confluence, or similar).

· Ability to manage multiple priorities in a fast-paced, dynamic environment.

Preferred Qualifications

· Experience with regulated industries - including Cannabis.

· Familiarity with UI/UX design principles and user-centered design practices.

· Certifications such as Certified Product Manager (CPM), Pragmatic Institute Certification, and similar.

· Experience with Metrc

· Experience actively leveraging AI in product management, including product discovery, prioritization, analytics, automation, customer experience, or go-to-market planning.

TRAVEL

· This position will require frequent travel ranging from 15% of work time to 15% travel

PHYSICAL DEMANDS AND WORK ENVIRONMENT

· Frequently required to sit

· Frequently required to talk or hear

· Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Metrc is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state or local law.