IT Support Supervisor (Store)

METRO • English • Bachelor's Degree • 9 hours ago
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Location
In office (Lahore)
Seniority
Middle · 2+ years exp
Employment
Full-Time
Overview
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METRO

METRO is a leading international food wholesaler and cash-and-carry operator that primarily serves independent businesses in the hospitality industry (hotels, restaurants, and caterers) as well as small traders. The company operates a global network of large wholesale stores alongside expanding digital e-commerce platforms and dedicated delivery services. By combining large-scale distribution, digital procurement solutions, and tailored professional products, it helps business owners optimize their supply chains and manage daily operational needs.
metro.com • Pune • Bucharest • Nanterre • Delft • Munich • Health Care • Manufacturing • 5000+ employees • Est. 1929

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

  • Responsible for ensuring the stability, security & performance of IT infrastructure at store
  • LAN/WAN devices administration and troubleshooting
  • Providing IT support to users and being the first point of contact for problem resolution to ensure seamless IT operations for all users
  • Troubleshooting hardware, software, and network issues.
  • PABX system installation and configuration
  • Preparation & configuration of Voice / data circuits
  • End user support for day to day activities & timely resolution of all user complaints at store
  • Installing new hardware (servers, printers, computer work stations etc)
  • Inventory management and supplier dealing
  • Video & Tele conference systems management for business meetings
  • Management of client end utilities VPN, voice and Data etc.
  • Article updating on scale through software
  • Other assignment assigned by line management.

Bachelors in related field with minimum 2 to 3 years of experience in IT infrastructure

Functional Skills:

  • Hands on experience of LAN/WAN devices, PABX system, Video Conference systems
  • Strong technical and communication skills
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