{"id":2595427,"url":"https://alion.io/job/metro-sys-it-infrastructure-manager-metrosys","title":"IT Infrastructure Manager - MetroSys","company":{"id":4418805,"name":"MetroSys","domain":"metro-sys.com","url":"https://alion.io/company/metro-sys","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":234000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":546},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-10-15T07:05:53Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T13:09:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Overview\nMetroSys is seeking an experienced IT Infrastructure Manager to support a large, highly available technology environment in the Terminal Island/Los Angeles area. This position will provide technical and operational leadership across the organization's IT infrastructure while supporting technology that is critical to continuous business operations.\nThe IT Infrastructure Manager will oversee infrastructure operations, systems administration, technology projects, vendors, and third-party engineering resources. This individual will be responsible for maintaining system availability, improving infrastructure reliability, planning for future capacity requirements, and leading the resolution of complex technical issues.\nThe ideal candidate combines strong hands-on infrastructure knowledge with leadership experience and is comfortable operating in a fast-paced, 24/7 environment where system uptime and operational continuity are critical.\nKey Responsibilities\nManage the day-to-day operation, availability, and performance of enterprise IT infrastructure supporting business-critical operations.\n\nSupport and manage technology across both Information Technology (IT) and Operational Technology (OT) environments.\n\nDevelop short- and long-term infrastructure strategies addressing capacity, availability, lifecycle management, scalability, and future business requirements.\n\nOversee Windows and Linux server environments and provide technical guidance for complex infrastructure issues.\n\nLead troubleshooting efforts and root-cause analysis for incidents involving multiple interconnected systems and technologies.\n\nEstablish processes and standards for infrastructure changes, upgrades, maintenance, and system enhancements to minimize operational disruption.\n\nIdentify opportunities to improve infrastructure reliability, performance, automation, monitoring, and operational efficiency.\n\nProvide technical leadership and direction to internal engineers, contractors, vendors, and third-party technical resources.\n\nCoordinate infrastructure projects from planning and design through implementation and operational handoff.\n\nManage technology vendors and ensure external resources meet technical, operational, service-level, and project requirements.\n\nMaintain appropriate technical documentation, operating procedures, infrastructure standards, and system records.\n\nMonitor infrastructure health and establish operational processes designed to maximize system uptime and availability.\n\nAssist with infrastructure budgeting, expense management, purchasing, and technology lifecycle planning.\n\nProvide leadership with regular updates regarding infrastructure health, active projects, risks, planned improvements, and technology initiatives.\n\nEnsure infrastructure practices align with organizational security, privacy, compliance, and business continuity requirements.\n\nParticipate in after-hours escalation or critical incident response when required by the operating environment.\n\nRequired Qualifications\nBachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.\n\n5+ years of experience supporting enterprise IT infrastructure, systems engineering, or infrastructure operations.\n\nExperience leading infrastructure projects, technical teams, vendors, or third-party engineering resources.\n\nStrong administration and troubleshooting experience with Microsoft Windows Server and Linux environments.\n\nDemonstrated experience maintaining highly available, business-critical infrastructure.\n\nStrong understanding of enterprise networking, servers, storage, virtualization, backup/recovery, monitoring, and related infrastructure technologies.\n\nExperience managing technology upgrades, infrastructure changes, and production maintenance activities.\n\nStrong troubleshooting and root-cause analysis capabilities across complex technical environments.\n\nUnderstanding of information security, data protection, and privacy requirements.\n\nStrong vendor management and technical project management skills.\n\nExcellent written and verbal communication skills with the ability to communicate effectively with technical teams, vendors, and business leadership.\n\nAbility to prioritize and make sound technical decisions in a fast-paced environment.\n\nPreferred Qualifications\nExperience supporting 24x7 operational environments where technology availability directly impacts business operations.\n\nPrevious experience supporting IT/OT environments.\n\nTechnology experience within transportation, logistics, manufacturing, maritime, industrial, distribution, or other operationally intensive environments.\n\nFamiliarity with cybersecurity and compliance frameworks such as NIST and SOC 2.\n\nExperience developing infrastructure standards, operational procedures, disaster recovery practices, and technology roadmaps.\n\nExperience managing infrastructure budgets and technology lifecycle 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