{"id":1720406,"url":"https://alion.io/job/metrobank-it-account-manager","title":"IT Account Manager","company":{"id":2279126,"name":"Metro Bank","domain":"metrobank.com.ph","url":"https://alion.io/company/metrobank-com-ph","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T16:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T16:09:37Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Be #InGoodHands with Metrobank!\nHere at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!\nPosition Title: Account Manager\nJob Summary:\nDrives and manages the relationship with the business and ITG. Ensures the end-to-end delivery of IT business needs from project ideation to implementation. Works with the business units and provides significant inputs to the definition and maintenance of the client’s overall IT strategy covering projects and business-as-usual (BAU) system enhancement requests.\n\nSpecific Duties & Responsibilities:\nAlign IT plans of business units with the business units’ goals and strategies.\nConduct regular client touchpoints to provide status of priority projects and BAU requests.\nOverall accountable for the ideation activities and initiation activities for enhancements and subscriptions.\nReview and coordinate with appropriate business units for the relevant costs and budget associated to their projects.\nWorks with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates\nHandles the assessment and evaluation of BAU system enhancements requested by business units\nParticipates in the preparation of the business case and high-level 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