Product Designer

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Product Designer to help execute a world-class experience design strategy that bridges the gap between our digital platform and the physical world. In this role, you will be a key contributor to the "Recognition Economy" Metropolis is building-defining how our technology is applied across parking, security, hospitality, internal tools, and more for both customers and real-estate partners.

What you'll do

• Own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff
• Conduct tactical user research, including usability testing and interviews, to validate concepts and translate findings into design improvements
• Partner closely with Product Managers and Engineers to define requirements and ensure technical feasibility
• Contribute to and maintain our design system, ensuring a cohesive visual language and high bar for craft across all platforms
• Proactively use product analytics and customer feedback to identify friction points and iterate on existing features

What we're looking for

• 3+ years of experience in UX/UI or Product Design
• Demonstrated experience shipping functional, beautiful products
• Demonstrated experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments
• Ability to map and optimize touchpoints that occur beyond the screen, ensuring a fluid transition for users moving from a mobile app to a physical location
• Expert-level skills in Figma and prototyping tools
• Ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact
• Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design
• Experience using ProtoPie (or similar advanced tools) to create high-fidelity, logic-based prototypes

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $165,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-KD1 #LI-Onsite

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.