{"id":3636626,"url":"https://alion.io/job/metrostar-sr-servicenow-developer-i-2","title":"Sr. ServiceNow Developer I","company":{"id":678241,"name":"MetroStar","domain":"metrostar.com","url":"https://alion.io/company/metrostar-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":9,"ghost_share":0.222,"stale_share":0.444,"repost_share":0.222,"time_to_fill_p50_days":21,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":158000,"max":178000,"currency":"USD","period":"year","gross":null,"usd_annual":178000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-02T19:14:40Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T05:14:40Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"As Sr. ServiceNow Developer I, you’ll help design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. You will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. The ideal candidate will have experience supporting federal clients. Specifically, we are looking for highly motivated and mission-oriented team members to support our customer at the US Department of State.\nWe know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.\nIf you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!\nWhat you’ll do:\nDesign and Develop Solutions: Build, configure, and enhance ServiceNow applications, Service Catalog offerings, workflows, and Service Portal experiences to meet evolving customer and mission requirements.\n Automate Business Processes: Develop Business Rules, Client Scripts, Script Includes, Access Control Lists (ACLs), and workflow automation to streamline operations, reduce manual effort, and improve service delivery.\nCollaborate with Stakeholders: Engage with Department of State customers, business analysts, administrators, and technical teams to gather requirements, recommend solutions, and ensure development efforts align with mission priorities.\nProvide Technical Leadership: Serve as a senior technical resource, advising the team on ServiceNow architecture, development standards, platform capabilities, and best practices to ensure secure, scalable, and sustainable solutions.\nSupport Platform Operations: Troubleshoot application issues, analyze system performance, implement improvements, and maintain platform stability across multiple ServiceNow instances and domains.\nDeliver Through Agile Development: Participate in sprint planning, daily stand-ups, backlog refinement, and technical reviews while independently managing assigned development tasks and delivering quality solutions on schedule.\nImplement and Enhance Capabilities: Support testing, deployment, and rollout of new ServiceNow applications and enhancements while coordinating with stakeholders to minimize operational disruption.\nWhat you’ll need to succeed:\nHave an ACTIVE Secret security clearance \n5+ years of ServiceNow Development experience, including experience with the Service Catalog module and creating custom applications \n5+ years of ServiceNow Consulting \n3+ years of Service Portal Development experience \nWork independently and as a technical team member \nWork in multiple instances and domains, supporting internal and external customers \nUtilize an Agile/Scrum methodology to manage development work \nAdvise functional and admin teams on design, development and overall ServiceNow best practices\nSALARY RANGE: $158,000.00 - $178,000.00\nThe salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: \nThe candidate's professional background and relevant work experience\nThe specific responsibilities of the role and organizational needs\nInternal equity and alignment with current team compensation\nThis role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:\nPerformance-based bonuses\nCompany-paid training and/or certifications\nReferral bonuses\nApplication Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.\nAdditional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.\nBenefits: All full-time employees are eligible to participate in our benefits programs:\nHealth, dental, and vision insurance\n401(k) retirement plan with company match\nPaid time off (PTO) and holidays\nParental Leave and dependent care\nFlexible work arrangements\nProfessional development opportunities\nEmployee assistance and wellness programs\nLike we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.\nCommitment to Non-Discrimination\nAll qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.\n What we want you to know:\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n Not ready to apply now? \nSign up to join our newsletter here.","description_format":"text","description_chars":5535,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Equity","Flexible schedule","Parental leave","Professional development","Retirement plans","Vision insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-02T21:04:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":21,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":178000,"is_top_pay":true},"html_url":"https://alion.io/job/metrostar-sr-servicenow-developer-i-2","json_url":"https://alion.io/job/metrostar-sr-servicenow-developer-i-2.json","meta":{"generated_at":"2026-11-09T09:41:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678241},"rest":"https://alion.io/mcp/rest/get_company?id=678241"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetrostar-sr-servicenow-developer-i-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetrostar-sr-servicenow-developer-i-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetrostar-sr-servicenow-developer-i-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metrostar-sr-servicenow-developer-i-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetrostar-sr-servicenow-developer-i-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3636626}},{"tool":"search_jobs","arguments":{"company":"metrostar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3636626},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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