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Salary
$34k – $76k per year (Estimated)
Location
Remote/Hybrid (Warsaw, Poland)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Shorthand is a digital publishing and visual storytelling platform that enables brands, media organizations, and institutions to create immersive, media-rich web content without writing code. The platform provides an intuitive visual editor designed for scrollytelling, featuring interactive graphics, responsive layouts, and seamless multimedia integration. Widely adopted by global newsrooms, universities, and corporate communications teams, it helps creators publish high-impact digital narratives that drive deep audience engagement.

We are looking for a skilled Messaging and Directory System Engineer to join our team. This role focuses on managing and supporting Microsoft 365 Directory Services, including Active Directory and MTPRO products, along with email services. The successful candidate will be responsible for both reactive operational tasks and proactive project work aimed at improving service quality.

If you are passionate about directory and messaging systems and eager to contribute to both operational excellence and strategic projects, we encourage you to apply.

Essential Duties and Responsibilities

  • Install, manage, and support a global enterprise Messaging and Directory Services infrastructure, including Microsoft Active Directory, Entra (Azure AD), Entra Connect Sync, ADLDS, Purview, Exchange, and Exchange Online,

  • Provide professional operational support by troubleshooting and resolving issues related to Messaging and Directory Services,

  • Support multi-domain directory services environments based on Microsoft Windows Server 2016 and newer versions,

  • Handle Level 2 and Level 3 escalation support for incidents related to messaging, directory services, and Microsoft 365,

  • Manage incidents, service requests, and change requests using the central ticketing system (ServiceNow),

  • Assist in planning and implementing changes, projects, and system upgrades,

  • Coordinate with application operations teams to plan and execute updates and processes within your responsibility area,

  • Collaborate closely with other infrastructure teams, including Datacenter, Network, Telecom, Security, and Digital Workplace teams,

  • Create and maintain detailed documentation of messaging and directory services for both on-premises datacenters and cloud environments.

What You Need to Succeed

  • Bachelor's Degree in Computer Information Systems (or a related field), or equivalent experience,

  • Excellent knowledge of English (written and spoken),

  • 3 years of experience with Microsoft 365 services covering Entra (Azure AD), Exchange Online, and Purview,

  • Minimum of 3 years of experience with on-premise Microsoft Active Directory and Exchange,

  • At least 2 years of experience working with email security gateways, such as Cisco Secure Email Gateway,

  • Experience with Mobile Device Management in enterprise environment,

  • Familiarity with Microsoft Intune and Microsoft Teams,

  • Microsoft Certified: Identity and Access Administrator Associate certification is preferred.

Our Offer to You

  • Contract of employment [umowa o pracę], we are looking for a long term cooperation,

  • Annual reward,

  • Flexible working hours,

  • Hybrid work model,

  • A diverse and inclusive workplace.

  • Festive benefits paid in April and December,

  • Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,

  • Possibility to extend medical care to family members,

  • Life insurance with possible extended scope,

  • Sports card (Medicover),

  • Language courses,

  • A vast training offer to support your development,

  • Wellbeing activities, CSR, with space for your initiatives*

  • Discounts for meals and special offers at Platan Business Park.

*We are focusing on entertainment and supporting your physical and mental health - check out our LinkedIn profile!

The recruitment process consists of the following steps:

  • CV selection - we contact selected candidates

  • Phone screening with a recruiter (approx. 15 min)

  • Initial interview with the Technical Person (video conference, approx. 1 hour)

  • Video meeting with The Manager and Recruiter (approx. 1 hour)

  • F2F meeting at the office with Local Hiring Manager (1h).

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

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