{"id":661191,"url":"https://alion.io/job/metyis-it-support-engineer","title":"IT Support Engineer","company":{"id":715787,"name":"Metyis","domain":"metyis.com","url":"https://alion.io/company/metyis","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":78,"open_postings":17,"ghost_share":0.059,"stale_share":0.706,"repost_share":0.059,"time_to_fill_p50_days":35,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":31000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false},{"name":"WhatsApp","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-05T10:26:32Z","employer_posted_date":"2026-09-05","last_verified_at":"2026-10-23T23:43:55Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Metyis is growing! We are looking for an IT Support Engineer with 7+ years of relevant experience for a full-time position to join our Enabling Function team in Gurgaon.\nRequirements\nWho we are\nThe next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team.\nMetyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering AI & Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term partnership model brings long-lasting impact and growth to our business partners and clients through extensive execution capabilities.\nWith our team, you can experience a collaborative environment with highly skilled multidisciplinary experts, where everyone has room to build bigger and bolder ideas. Being part of Metyis means you can speak your mind and be creative with your knowledge. Imagine the things you can achieve with a team that encourages you to be the best version of yourself.\nWe are Metyis. Partners for Impact.\nWhat we offer\nOpportunity to accelerate the pace of digitalization & ecommerce growth through advanced technology, business intelligence and analytics.\n\nDriving high-impact insights enhancing decision making across the entire organization.\n\nDriving brand equity and digital sales through enhanced digital experiences.\n\nInteraction with senior business and ecommerce leaders on regular basis to drive their business towards impactful change.\n\nBecome part of a fast growing international and diverse team.\n\nWhat you will do\nIT Support & Operations:\nProvide hands-on support for laptops, mobile devices, meeting rooms, and workplace technologies.\nTroubleshoot hardware, software, Microsoft 365, connectivity issues, etc.\nYou would be the primary IT contact for Gurgaon, India office.\nSupport employee onboarding and offboarding processes.\nThis is a work from office role - Mon to Friday office role.\nModern Workplace Management:\nDeploy and manage Windows and macOS devices using Microsoft Intune and Autopilot.\nSupport mobile device management for iOS and Android.\nManage hardware lifecycle activities, including repairs, replacements, and warranties.\nInnovation & Collaboration:\nSupport Microsoft 365, Teams Rooms, and collaboration technologies.\nContribute to workplace modernization, automation, cloud, and security initiatives.\nCreate and maintain technical documentation and knowledge articles.\nCollaborate with colleagues and technology partners across Europe and India.\nWhat you will bring\nTechnical Experience:\n7+ years of hands on experience in IT and Workplace Support.\n\nExperience supporting Windows and macOS environments.\n\nFamiliarity with Microsoft 365 and modern cloud-based workplace technologies.\n\nHands on experience with several of the following:\nMicrosoft Intune\n\nWindows 11 and macOS\n\nMicrosoft Entra ID\n\nExchange Online\n\nMicrosoft Teams\n\nMicrosoft 365 applications\n\nOneDrive and SharePoint\n\niOS and Android device management\n\nNetworking and Wi-Fi troubleshooting\n\nMeeting room and AV technologies\n\nPersonal Qualities:\nCustomer-focused with strong and positive communication skills.\n\nProactive, solution-oriented, and eager to learn.\n\nAble to work independently and take ownership.\n\nFluent in English.\n\nWe are united by our differences\nAt Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.\nRecruitment Disclaimer\nMetyis only contacts candidates through verified and official channels: LinkedIn (official and verified recruiter profiles), emails ending in @ metyis.com, and our Applicant Tracking System (Recruitee). We do not use WhatsApp, social media messaging platforms, or personal accounts for recruitment outreach. If you receive suspicious communication claiming to be from Metyis, please verify the sender and report it through our official website.","description_format":"text","description_chars":4141,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Management Consulting","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-09-10T21:32:46Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.55,"p_room":0.55,"age_days":47,"expected_fill_days":35,"reasons":["conf:0","stale_co","velocity","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/metyis-it-support-engineer","json_url":"https://alion.io/job/metyis-it-support-engineer.json","meta":{"generated_at":"2026-10-24T01:11:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1928,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":715787},"rest":"https://alion.io/mcp/rest/get_company?id=715787"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetyis-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetyis-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetyis-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metyis-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetyis-it-support-engineer"}]}