{"id":661240,"url":"https://alion.io/job/metyis-shopify-developer","title":"Shopify Developer","company":{"id":715787,"name":"Metyis","domain":"metyis.com","url":"https://alion.io/company/metyis","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":78,"open_postings":16,"ghost_share":0.063,"stale_share":0.688,"repost_share":0.063,"time_to_fill_p50_days":36,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Frontend","role_family":"Frontend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-07-30T11:50:47Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-29T14:22:16Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":91},"description":"Metyis is growing! We are looking for a Shopify Developer with 3+ years of professional experience to join our Technology Team in Porto.\nRequirements\nWho we are\nWe are Metyis, a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision.\nAt Metyis, we develop integrated solutions that enable growth by working within our business partners’ organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.\nOur teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself.\nWe are Metyis. Partners for Impact.\nWhat we offer\nAssist the client support team using your technical background\n\nInteract with our clients on regular basis to drive their business towards impactful change\n\nSeize opportunities at the client and at Metyis in our entrepreneurial environment\n\nBecome part of a fast growing international and diverse team\n\nWhat you will do\nProvide production support for the B2B Shopify eCommerce platform, ensuring high availability and business continuity.\n\nMonitor application health, integrations, and production environments to proactively identify and resolve issues before they impact business operations.\n\nInvestigate, troubleshoot, and resolve incidents related to Shopify, Azure Middleware, ASPOS, payment, authentication, and third-party integrations.\n\nPerform root cause analysis (RCA) for production incidents and document findings with preventive recommendations.\n\nManage and prioritize support tickets in line with agreed SLAs, ensuring timely resolution and clear stakeholder communication.\n\nCoordinate with business users, customer support teams, developers, QA, and infrastructure teams to resolve production issues efficiently.\n\nMonitor integration jobs, APIs, webhooks, and data synchronization between Shopify and enterprise backend systems.\n\nValidate production fixes, configuration changes, and emergency deployments while minimizing business disruption.\n\nSupport release activities, production deployments, hypercare, and post-release monitoring.\n\nAnalyze application logs, API responses, middleware transactions, and system alerts to diagnose issues.\n\nSupport user management, access-related issues, and basic Shopify configuration changes where applicable.\n\nIdentify recurring production issues and recommend permanent improvements to enhance platform stability and operational efficiency.\n\nCreate and maintain operational documentation, knowledge base articles, runbooks, and support procedures.\n\nCollaborate with development teams to ensure production readiness and smooth transition of new features into support.\n\nParticipate in on-call support and production incident management when required.\n\nWhat you will bring\n3-5 years of experience in application production support, preferably within eCommerce platforms.\n\nHands-on experience supporting Shopify-based eCommerce applications in a production environment.\n\nGood understanding of Shopify Admin, Shopify APIs, Webhooks, Orders, Products, Customers, and B2B commerce capabilities.\n\nExperience troubleshooting REST APIs, JSON payloads, and integration-related issues.\n\nFamiliarity with Azure services, middleware platforms (e.g., Azure Integration Services, Boomi, or similar), and enterprise integrations.\n\nExperience supporting integrations with ERP, POS, payment gateways, identity providers, and third-party systems.\n\nStrong understanding of incident management, problem management, SLA-driven support, and ITIL best practices.\n\nExperience using monitoring and logging tools to analyze production issues and system performance.\n\nFamiliarity with SQL queries and basic data analysis for production issue investigation.\n\nExperience with Azure DevOps, Jira, ServiceNow, or similar ticketing and work management tools.\n\nKnowledge of Git, release management, and deployment processes.\n\nAbility to perform root cause analysis and recommend long-term corrective actions.\n\nStrong analytical and troubleshooting skills with attention to detail.\n\nExcellent communication and stakeholder management skills.\n\nStrong initiative, proactive attitude, and ability to work under pressure in a production support environment.\n\nStrong written and verbal communication skills in English.\n\nWillingness to participate in production support rotations and provide off-hours support when required\n\nWe are united by our differences\nAt Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.\nRecruitment Disclaimer\nMetyis only contacts candidates through verified and official channels: LinkedIn (official and verified recruiter profiles), emails ending in @ metyis.com, and our Applicant Tracking System (Recruitee). We do not use WhatsApp, social media messaging platforms, or personal accounts for recruitment outreach. If you receive suspicious communication claiming to be from Metyis, please verify the sender and report it through our official website.","description_format":"text","description_chars":5851,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","IT Consulting & Digital Transformation","Management Consulting","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-09-10T21:32:46Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.385,"p_room":0.28,"age_days":90,"expected_fill_days":36,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/metyis-shopify-developer","json_url":"https://alion.io/job/metyis-shopify-developer.json","meta":{"generated_at":"2026-10-29T18:46:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":715787},"rest":"https://alion.io/mcp/rest/get_company?id=715787"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmetyis-shopify-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmetyis-shopify-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmetyis-shopify-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/metyis-shopify-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmetyis-shopify-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":661240}},{"tool":"search_jobs","arguments":{"company":"metyis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":661240},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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