{"id":2353694,"url":"https://alion.io/job/mfaoil-service-coordinator","title":"Service Coordinator","company":{"id":4420029,"name":"MFA Oil","domain":"mfaoil.com","url":"https://alion.io/company/mfaoil","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Osage Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-19T05:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T00:43:02Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Overview\nBig O Service Coordinators coordinate shop operations and perform sales and operational duties in an accurate and timely manner in accordance with all company programs, policies, and procedures.\n\nMFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.\n\nPay: From $16.00 per hour\n\nResponsibilities\nInspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management\nEffectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques\nPrepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales \nPromote sales through explaining benefits of service and products to customers\nConduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies\nManage ticket average and profitability and assist store manager in meeting company expectations\nReceive and dispatch telephone calls in accordance with company policy\nProvide fast and friendly customer service, handling customer questions and complaints courteously and efficiently per company policy\nProtect company assets by properly cleaning, maintaining, and storing tools and equipment\nClean facilities, maintaining internal and external store appearance to comply with Big O Tires standards \nSafely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas\nDrain oil and change oil filters; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights\nProperly check in vendors, receive merchandise, and stock shelves\nTimely complete daily Today’s Class Technician and other required training\nAssist in the proper training of new employees as needed\nAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.\nJob Requirements\n17 years of age (with parental consent) or older\nAbility to learn new concepts and use technical materials\nAbility to consistently operate a computer and other office productivity machinery\nAbility to demonstrate accuracy and thoroughness to ensure quality work\nAbility to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change\nAbility to safely operate automatic and manual transmission vehicles\nAvailability to work holidays, weekends, and after regular business hours as needed\nAbility and willingness to work with hazardous materials\nAbility to consistently work in outdoor weather conditions\nAbility and willingness to comply with Personal Protection Equipment (PPE) regulations\nVision, hearing, speech, and the ability to detect odors \nAbility to remain in a stationary position (standing and/or driving) for up to nine hours per shift \nAbility to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds \nValid driver’s license \nAbility to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.\nAbility to meet company requirements including successful pre-employment screenings\nLegal authorization to work in the United States of America\n\nPreferred Skills\nHigh school diploma or GED equivalent \nOne year or more of experience in an automotive shop environment\nStrong verbal communication skills\nAbility to work both independently and in a team environment \nAbility to work at a fast pace\nSales abilities \nAbility to prioritize and plan work activities using time efficiently\nAbility to manage multiple tasks and 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