{"id":784025,"url":"https://alion.io/job/mg-avp-tech-lead-cto-cloud-infra-operations","title":"AVP – Tech Lead – CTO - Cloud Infra Operations","company":{"id":449916,"name":"M&G","domain":"mandg.com","url":"https://alion.io/company/m-and-g","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":17,"ghost_share":0.118,"stale_share":0,"repost_share":0.412,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":110000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-05T02:24:42Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":63},"description":"About M&G India\nWe are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.\nOur teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.\nGrounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.\nAbout M&G\nOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.\nOur two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.\nThrough telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.\nAccountabilities/Responsibilities :\nCross-Tower Technical Leadership:\nAct as the senior technical authority across all Cloud Infrastructure Operations towers\nProvide support for complex, high-severity incidents and problem management\nIdentify systemic risks and drive remediation Automation & Engineering Excellence: Lead delivery of automation initiatives to reduce manual effort and improve reliability\nPromote infrastructure as code, scripting, and engineering best practices\nEmbed automation into BAU operations such as patching and remediation Platform & Operational Improvement:\nDrive service resilience improvements and reduce MTTR\nDefine and evolve operational standards and runbooks Incident Support & Troubleshooting:\nLead diagnostics for complex cross-platform issues across Windows and Linux\nDrive root cause analysis and permanent fixes Collaboration & Influence:\nAct as a technical escalation point across teams\nInfluence technical direction through expertise and credibility\nWe have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. 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